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Field Service Engineer - Bioprocess

Ireland, Dublin · Job Posted June 28, 2026
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Job Description

The Field Service Engineer is responsible for the service to our expanding customer network base covering an area surrounding Dublin. We are increasing our product range and customer support; therefore, we have a fantastic opportunity for you to join our team of mobile Service Engineers. This position reports to the Area service Manager and is part of the Equipment Services team located in Ireland and will be fully remote.

Job Responsibility

  • Plan and coordinates activities concerned with installing equipment
  • Investigating and resolving customer reports of technical problems with equipment
  • Eliminating future operational or service difficulties
  • Provide advice on the use and care of instruments to customers
  • Plan & organize preventive maintenance visits
  • Maintain on-going communication with other Company staff
  • Ensure adequate liaison with and support for the Sales team
  • Maintain a positive and collaborative working relationship with other field service staff and the Sales force
  • Seek opportunities to expand the after-sales support business
  • Comply with Environment, Health and Safety (EHS) Policy

Requirements

  • Current Driving license
  • Aptitude towards rapid, parallel and repeatable execution of defined maintenance tasks to an aggressive timetable
  • Resilient in the face of internal and external customers’ demands

Nice to have

  • Knowledge of Life sciences or service business and customer base
  • Appropriate engineering or scientific education
  • Experience of Service Support role in similar industry

What we offer

  • Healthcare program
  • Paid time off
  • Flexible, remote working arrangements

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