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Field Service Engineer- Robotics

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Location:
Canada, Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Travel to hospital and partner sites to perform advanced preventative and corrective maintenance on robotic systems
  • Assemble and iterate prototype units, providing feedback on design, function, and manufacturability
  • Operate robotic devices during clinical demos and trials, supporting customer training and evaluations
  • Troubleshoot and resolve complex mechanical, electrical, and software issues in the field
  • Determines parts, supplies or tools needed to complete service requests
  • Execute and track product validation plans, documenting field test results to support regulatory compliance
  • Submit detailed service reports and communicate field insights to engineering and product teams
  • Mentor junior technicians and contribute to service procedures, training materials, and process improvements

Requirements:

  • 3-5 of industry experience - robotics, mechatronic devices, medical devices, assembly and manufacturing - specifically in the medical equipment sector
  • Self-motivated with a strong work ethic and ability to operate independently in the field
  • Valid G-class driver's license and passport, with the ability to travel freely between Canada and the U.S.
  • Willing and able to travel frequently to clinical sites across North America, sometimes on short notice
  • Ability to read and interpret mechanical drawings, electrical schematics, or system wiring diagrams
  • Solid understanding of workplace safety standards, particularly when working with powered equipment and medical devices
  • Hands-on experience with mechatronic systems, including software updates, firmware flashing, serial interfaces and basic command-line tools
  • Strong analytical and troubleshooting skills with a demonstrated ability to diagnose complex, system-level issues
  • Comfortable communicating with healthcare staff, engineers, and internal stakeholders in both technical and non-technical contexts
  • Proficient with documentation and reporting using Microsoft Office, Google Docs, and Google Sheets

Nice to have:

  • Familiarity with regulatory standards such as ISO 13485, IEC 60601 etc.
  • Experience working in startup or fast-paced R&D environments with iterative product development cycles
  • Past experience interacting directly with healthcare professionals in a regulated environment

Additional Information:

Job Posted:
December 15, 2025

Employment Type:
Fulltime
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