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Field Service Engineer – Clinical Diagnostics

United Kingdom, London · Job Posted May 30, 2026
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Job Description

Do you want to work for a global market leading manufacturer and provider of innovative clinical diagnostic equipment as a Field Service Engineer? Are you a Field Service Engineer right now with experience installing, servicing & repairing Immunoassay instruments or similar complex clinical diagnostic equipment in hospital environments? Or have you serviced, repaired or maintained Mass Spectroscopy, GC-MS or Spectroscopic equipment and are open to moving into clinical diagnostic equipment service & repair? If you said yes to the above and are passionate about supporting healthcare and live in the London/Home Counties/M4 Corridor area, then continue reading and apply today!

Job Responsibility

  • Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio based in pathology, biochemistry and haematology labs
  • Undertake repairs/breakdown and fix blood analysers on hospital sites across the London and Southeast region up to Birmingham
  • Organise routine maintenance allocated on a monthly basis
  • Ensure that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types
  • Manage personal service spares issued and inventory records to the highest standard
  • Ensure all anomalies are quickly and effectively reported and resolved
  • Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified
  • Complete all Work Orders and associated documentation within a day of completion
  • Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture

Requirements

  • 2+ years of experience as a Field Service Engineer or Maintenance Engineer with experience installing, servicing & repairing Immunoassay diagnostic OR Clinical diagnostic equipment in hospitals (Ideally based in Pathology/Biochemistry/Haematology departments)
  • Related clinical diagnostic instrument servicing experience will be fully considered OR Mass Spectroscopy/GC-MS service/repair equipment experience
  • You will have either an Electronics or Biomedical Engineering qualification - a HND, HNC, BEng or equivalent OR a Biochemistry, Chemistry Degree
  • Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary
  • Strong customer service ethic
  • Prepared to travel (average 2 – 3 nights away per week but it could be more as required)
  • Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions

What we offer

  • Fully Expensed Company Car (Estate Size)
  • Bonus
  • Fuel Card
  • Fully Expensed Private Healthcare (Subsidised for Family)
  • Life Insurance
  • Travel Insurance
  • Overnight Allowance
  • Company Credit Card
  • 25 Days Holidays + 8 Bank Holidays
  • Laptop & Phone

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