Field Service Engineer – Autoimmunity Diagnostics Job at werfen (Calgary)

Field Service Engineer – Autoimmunity Diagnostics

Builds and maintains relationships with customers to retain North American custo...

Location

United States , Salt Lake City

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required
Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing)
Working knowledge of personal computers and Windows Operating systems
Ability to lift up to 50 lbs
Ability to work extended and flexible workdays
Valid driver’s license required
Ability to participate in rotational on-call coverage
Up to 90% travel to cover assigned territory
70% of overnight travel

Job Responsibility

Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities
Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action
Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention
Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up
Escalates and communicates unresolved technical issues
Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems
Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations
Promotes service contracts and follows-up on service contract renewal through customer relationships
Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records
Responsible for accurately documenting service activities performed in a customer service report in a timely manner

What we offer

Generous Base Salary + Incentive Compensation
Company Vehicle with Personal Use Allowance
Phone & Internet Reimbursement
8% 401k Match (dollar for dollar!)
Comprehensive Health Care Benefits
Company paid Life Insurance
Flexible Spending Account (FSA)
Tuition Reimbursement

Fulltime

Product Line Support Group Leader - Autoimmunity Diagnostics

Responsible for a Specialized Service team with an emphasis on standardization, ...

Location

United States , Field

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates Degree in Electronics, Biomedical Engineering, Medical Technology, or related industry training required
Minimum 7 years of experience in a service, support, or similar role within a healthcare customer-facing or support environment
Minimum of 2 years in a leadership position preferred
Working knowledge of Laboratory Information Systems, Data Management Solutions, and network connectivity
Working knowledge of personal computers and Windows Operating Systems
Strong decision making skills
Advanced organizational and time management skills
Strong communication and cross-functional skills
Outstanding attention to detail
Ability to convey complex theories and procedures

Job Responsibility

Provide leadership, support, and oversight to a team of field service engineers
Monitor Key Performance Indicators
Create and implement standardized processes
Observe and assess North America Service & Support staff from a technical perspective
Provide direct oversight, management and action planning of escalated customers and unresolved instrument issues
Provide direct support to Field Service Engineers to diagnose, analyze, troubleshoot, and fault isolate instrument symptoms
Maintain expert knowledge of current Werfen products
Responsible for complying with all applicable Quality and Regulatory requirements
Creates, communicates, and distributes innovative technical content

Fulltime

Application Support Specialist

The primary responsibility of this role is to provide technical and application ...

Location

Spain

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biochemistry, Biology, or Health Sciences (or equivalent)
Strong knowledge of Autoimmunity and Immunohematology is required
Solid understanding of laboratory techniques
Familiarity with Autoimmunity techniques such as ELISA and IFA
Self-motivated, responsible, and capable of working independently
Problem-solving mindset, with strong analytical and decision-making skills
Ability to stay calm under pressure and work effectively in a team
Excellent communication skills, both written and spoken
Strong organizational and planning abilities
Detail-oriented, with a proactive and customer-focused approach

Job Responsibility

Interact directly with customers and colleagues via phone or electronic channels
Greet customers warmly and determine the nature of their inquiry
Provide scientific and technical support on IVD instruments and reagents
Offer accurate, complete, and relevant information to resolve technical or application-related issues, proposing solutions in case of product malfunction
Work autonomously and escalate situations that may impact customer satisfaction
Refer issues to the Field Service Engineer (FSE) or Field Application Specialist (FAS) when on-site action is needed
Identify and assess customer needs to ensure high satisfaction
Organize workflows to meet response time expectations
Manage manufacturer complaints, offer appropriate alternatives or solutions, and follow up to ensure resolution
Support the Werfen Sales Department with scientific and technical input

Fulltime

Resident Assistant

If you’re looking for a job that goes beyond the basics to deliver purpose and j...

Location

United States of America , Hillsboro

Salary:

18.00 - 20.00 USD / Hour

Leisure Care

Expiration Date

Until further notice

Requirements

Demonstrated experience in a caregiving role
Current CNA a plus!

Job Responsibility

Assists resident with activities of daily living (ADL's) and all personal care skills (bathing, dressing, grooming, toileting)
Makes appropriate observations about the resident’s condition in every interaction
Records and follows-up with changes in resident’s condition in a timely manner
Assists residents with laundry and housekeeping services as needed

What we offer

Medical, Dental and Vision
Early Wage Access (access to earned wages when needed!)
401k
10 days vacation & 1 hour Sick Leave earned for every 30 hours worked
Bereavement & Jury Duty Leave
6 Holidays
2 Float Holidays
Flexible Spending Accounts (Health and Dependent Care)
Meal Discounts
Tuition Assistance

Fulltime

Traffic Management CAD Technician

FM Conway is currently recruiting a Traffic Management CAD Technician to join ou...

Location

United Kingdom , Ipswich

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

July 04, 2026

Requirements

Strong knowledge of Traffic Management operations
experience using CAD, BricsCAD and Cone 11 software
ability to read and translate blueprints and technical drawings
ability to work well under pressure, prioritise tasks effectively and have excellent attention to detail
M7 Lantra qualification is highly desirable, but not essential

Job Responsibility

Working within a team of Traffic Management development designers and Project Engineers to ensure that drawings are to a high and legal standard
Producing clear drawings, signage placement layouts and diversion route strategies
Developing safe and efficient traffic management plans for work sites and road network
Carrying out on site assessments as required
Designing sites in accordance with Chapter 8 TSM
Engaging with Project Teams & Engineers to respond effectively to working methods that require traffic Management designs that conform to a legal standard

What we offer

Career and professional development
23 days holiday plus bank holidays
Life assurance
Opportunities for internal and external training
Access to a wide range of shopping discounts through Rewarding Great People platform
Health and well-being benefits including 24-hour advice lines
Support from in-house mental health first aiders

Fulltime

Registered Nurse, CVOR

Baptist Downtown is hiring a Registered Nurse for our Cardiovascular Operating R...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

1-2 years Operating Room Nursing Experience Required
Basic Life Support (BLS) Required
Advanced Cardiac Life Support (ACLS) Required
Licensed Registered Nurse Required
Associate of Science, Nursing
Registered Nurse (RN) - State Nursing Boards
Driver's License - DMV
Basic Life Support (BLS) - AHA
Advanced Cardiac Life Support (ACLS) - AHA

Job Responsibility

Providing for patient needs as recognized through use of the nursing process
Supervision of care provided by supportive personnel and coordination of care provided by ancillary services
Including patients and significant others (SO)/families in developing an individualized plan of care
Education of patients/SO/families to their disease process and plan of care
Coordinating and preparing assigned operating room/case
Assessment of patient care needs and the anticipation of needs of the case
Circulating, scrubbing, assisting on Cardiothoracic and vascular procedures

Fulltime

Pediatric Occupational Therapist

Wolfson Children's Hospital Rehab Services is hiring a Pediatric Occupational Th...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Bachelor's degree (or higher) in Occupational Therapy Required
Licensed Occupational Therapist from FL Department of Health Required
Basic Life Support (BLS) certification from the American Heart Association Required
Pediatric Occupational Therapy in the outpatient setting is strongly preferred

Job Responsibility

Evaluates and treats patients with developmental, neurological, orthopedic, and medical diagnoses
Extensive patient/family education
Works with multidisciplinary team care

What we offer

$1,000 Sign on Bonus

Nursery Manager

Join the Kindred Family – Lead, Inspire, and Make a Difference. Are you an exper...

Location

United Kingdom , Hauxton

Salary:

34000.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in leading and managing a team within early years
Strong written and verbal communication skills
Excellent organisational skills and attention to detail
Outstanding customer service and time management
Full and relevant Early Years Level 3 Childcare Qualification or higher
Sound knowledge of EYFS and OFSTED guidelines

Job Responsibility

Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education
Maintain an organised, safe, and stimulating nursery environment
Keep accurate records and ensure procedures are followed across the nursery
Build and maintain a reputation as the nursery of choice for children and staff
Model and monitor best practice in line with regulatory guidelines
Inspire and support your team, overseeing inductions, mentoring, and ongoing development
Ensure the nursery runs efficiently, meets KPIs, budgets, and targets, and is prepared for audits and inspections
Oversee the day-to-day operations of the nursery
Lead by example, modelling good practice and creating a shared vision
Supervise, support, and allocate tasks to your team

What we offer

Birthday Off
6 Fully Paid Sick Days
Cashback Healthcare Plan
Retail Discounts
Recognition & Reward Scheme
50% Childcare Discount
24/7 Virtual GP Access
24/7 Counselling Support
Discounted Gym Membership
Personal Financial Advisor Access

Fulltime

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Field Service Engineer – Autoimmunity Diagnostics

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Job Responsibility

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Field Service Engineer – Autoimmunity Diagnostics

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