Field Service Engineer – Autoimmunity Diagnostics Job at werfen (Calgary)

Field Service Engineer – Autoimmunity Diagnostics

Builds and maintains relationships with customers to retain North American custo...

Location

United States , Salt Lake City

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required
Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing)
Working knowledge of personal computers and Windows Operating systems
Ability to lift up to 50 lbs
Ability to work extended and flexible workdays
Valid driver’s license required
Ability to participate in rotational on-call coverage
Up to 90% travel to cover assigned territory
70% of overnight travel

Job Responsibility

Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities
Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action
Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention
Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up
Escalates and communicates unresolved technical issues
Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems
Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations
Promotes service contracts and follows-up on service contract renewal through customer relationships
Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records
Responsible for accurately documenting service activities performed in a customer service report in a timely manner

What we offer

Generous Base Salary + Incentive Compensation
Company Vehicle with Personal Use Allowance
Phone & Internet Reimbursement
8% 401k Match (dollar for dollar!)
Comprehensive Health Care Benefits
Company paid Life Insurance
Flexible Spending Account (FSA)
Tuition Reimbursement

Fulltime

Product Line Support Group Leader - Autoimmunity Diagnostics

Responsible for a Specialized Service team with an emphasis on standardization, ...

Location

United States , Field

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates Degree in Electronics, Biomedical Engineering, Medical Technology, or related industry training required
Minimum 7 years of experience in a service, support, or similar role within a healthcare customer-facing or support environment
Minimum of 2 years in a leadership position preferred
Working knowledge of Laboratory Information Systems, Data Management Solutions, and network connectivity
Working knowledge of personal computers and Windows Operating Systems
Strong decision making skills
Advanced organizational and time management skills
Strong communication and cross-functional skills
Outstanding attention to detail
Ability to convey complex theories and procedures

Job Responsibility

Provide leadership, support, and oversight to a team of field service engineers
Monitor Key Performance Indicators
Create and implement standardized processes
Observe and assess North America Service & Support staff from a technical perspective
Provide direct oversight, management and action planning of escalated customers and unresolved instrument issues
Provide direct support to Field Service Engineers to diagnose, analyze, troubleshoot, and fault isolate instrument symptoms
Maintain expert knowledge of current Werfen products
Responsible for complying with all applicable Quality and Regulatory requirements
Creates, communicates, and distributes innovative technical content

Fulltime

Application Support Specialist

The primary responsibility of this role is to provide technical and application ...

Location

Spain

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biochemistry, Biology, or Health Sciences (or equivalent)
Strong knowledge of Autoimmunity and Immunohematology is required
Solid understanding of laboratory techniques
Familiarity with Autoimmunity techniques such as ELISA and IFA
Self-motivated, responsible, and capable of working independently
Problem-solving mindset, with strong analytical and decision-making skills
Ability to stay calm under pressure and work effectively in a team
Excellent communication skills, both written and spoken
Strong organizational and planning abilities
Detail-oriented, with a proactive and customer-focused approach

Job Responsibility

Interact directly with customers and colleagues via phone or electronic channels
Greet customers warmly and determine the nature of their inquiry
Provide scientific and technical support on IVD instruments and reagents
Offer accurate, complete, and relevant information to resolve technical or application-related issues, proposing solutions in case of product malfunction
Work autonomously and escalate situations that may impact customer satisfaction
Refer issues to the Field Service Engineer (FSE) or Field Application Specialist (FAS) when on-site action is needed
Identify and assess customer needs to ensure high satisfaction
Organize workflows to meet response time expectations
Manage manufacturer complaints, offer appropriate alternatives or solutions, and follow up to ensure resolution
Support the Werfen Sales Department with scientific and technical input

Fulltime

New

Senior Documentation Engineer

Hazelcast is looking for a Documentation Engineer to reimagine how we create, de...

Location

United Kingdom

Salary:

Not provided

Hazelcast

Expiration Date

Until further notice

Requirements

7+ years of experience in technical writing, documentation engineering, or a related role in software development environments
Demonstrated experience using AI/LLM tools to improve documentation workflows—not just experimentation, but production-level integration that delivered measurable results
Strong docs-as-code skills: proficiency with markup languages (Markdown, AsciiDoc), static site generators, and Git-based publishing workflows
Proven ability to define and execute documentation strategy independently—you’ve set direction, not just followed it
Excellent technical aptitude: you can read code, understand distributed systems concepts, and translate complex technical ideas into clear, usable content
Impeccable writing and editing skills with a user-centered approach to content design
Experience working effectively in fully remote, distributed teams across time zones
Strong collaboration skills—you know how to build relationships with engineers, PMs, and stakeholders and get the information you need

Job Responsibility

Own Documentation Strategy & Architecture
Build AI-Augmented Documentation Workflows
Write, Edit, and Ship Great Documentation
Modernize Tooling & Infrastructure
Champion Documentation Culture

What we offer

25 days annual leave + Bank holidays
Group Company Pension Plan
Private Medical Insurance
Private Dental Insurance
Life Insurance
EAP (Employee Assistance Program)

Fulltime

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Class 5 Driver

As a Class 5 Temperature Controlled Driver, you’ll be on the road Friday through...

Location

New Zealand , Christchurch

Salary:

Not provided

Foodstuffs South Island Limited

Expiration Date

Until further notice

Requirements

A valid Class 5 licence
F/OSH endorsement and DG certification
Reliable, punctual, and ready to get stuck into the work
Able to work independently while being part of a wider team
Committed to keeping yourself and others safe by following our Health & Safety guidelines
Able to pass pre-employment drug & alcohol testing

Job Responsibility

Drive a temperature controlled truck and trailer to complete scheduled delivery runs
Accurately complete delivery paperwork and logs
Assist with loading and unloading when required
Represent our team professionally while out on the road
Follow Health and Safety procedures to keep yourself and others safe
Meet daily delivery targets and contribute to feeding the South Island

What we offer

Free carparking
In-house café
Additional paid parental leave
Free period products
Financial health checks
Southern Cross health insurance for you and your family after a qualifying period
Discounts at local gyms
Access to online wellbeing tools
Enhanced leave
Lifestyle leave and sick leave from day one

Fulltime

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Litigation Paralegal

A company is seeking a Paralegal to provide short-term support on an active arbi...

Location

United States , Fulton, MD

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience supporting litigation, arbitration, or employment-related matters
Familiarity with deposition organization and legal documentation
Strong note-taking, organizational, and communication skills
Experience with employment law matters (unlawful termination, discrimination, retaliation) preferred
Comfortable working independently in a remote environment
Must have own laptop
Reliable high-speed internet/WiFi required

Job Responsibility

Organize and review deposition materials
Take detailed notes during depositions and prep sessions
Assist with preparing and running presentation slides for settlement discussions
Support case organization related to employment matters, including unlawful termination and retaliation claims
Provide general administrative and documentation support as needed

What we offer

medical
vision
dental
life and disability insurance
eligible to enroll in company 401(k) plan

New

Talent Acquisition Specialist

We are seeking a dynamic and detail-oriented HR professional to manage the end-t...

Location

India , Ahmedabad

Salary:

25000.00 - 40000.00 INR / Month

ZealousWeb

Expiration Date

Until further notice

Requirements

Experience using Applicant Tracking Systems (ATS)
Hands-on experience with LinkedIn sourcing and LinkedIn Recruiter
Familiarity with job portals such as Naukri, Indeed, and similar platforms
Understanding of IT roles and technologies
Ability to perform Boolean search for candidate sourcing
Experience with resume screening tools and recruitment databases
Basic knowledge of HRMS systems and recruitment dashboards
Ability to manage recruitment pipelines and candidate databases
Familiarity with recruitment analytics and reporting
Strong communication and interpersonal skills

Job Responsibility

Manage end-to-end recruitment lifecycle for technical and non-technical roles
Understand hiring requirements from department heads and project managers
Prepare and publish job descriptions on job portals, LinkedIn, and recruitment platforms
Source candidates through job boards, LinkedIn, internal databases, and employee referrals
Screen resumes and shortlist candidates based on job requirements
Conduct initial HR screening interviews and evaluate candidate fit
Coordinate technical interviews with development and delivery teams
Maintain consistent communication with candidates throughout the recruitment process
Manage interview scheduling, feedback collection, and follow-ups with hiring managers
Negotiate compensation packages and manage offer rollouts

Fulltime

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Checkout Manager

Our stunning store, in the heart of the magical Wanaka community, has been opera...

Location

New Zealand , Wanaka

Salary:

28.00 - 34.00 NZD / Hour

Foodstuffs South Island Limited

Expiration Date

April 19, 2026

Requirements

A minimum of two years’ customer service experience in a supermarket or retail environment
Liquor Controller Qualification Certificate
Current or previous Checkout leadership experience advantageous
High level of computer skills

Job Responsibility

Plan, lead and ensure operational excellence for our Checkout Department
Ensuring standards and daily tasks are achieved with having an eye for the detail. Able to notice the little things that most people don’t whilst working in a timely manner
Effectively plan, monitor and prioritise tasks throughout the day
Identifying and deterring suspicious behaviour with a focus on loss prevention, ensuring a safe and secure store environment for staff and customers
To develop the needs of team members including robust training, creating development from within the team
Maintain and audit service standards
Responsible for the sale of liquor and tobacco
Maintaining our Health & Safety and Food Safety Standards
Effectively resolve all customer related enquiries and complaints when able to and escalate issues to management when required
Adhere to Standard Operating Procedures and best practise guidelines

What we offer

Development through on the job training and through Foodstuffs
A store discount at New World Wanaka
Remuneration - above market rates
We are an Immigration Accredited employer

Fulltime

Field Service Engineer – Autoimmunity Diagnostics

werfen

Location:
Canada , Calgary

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

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