Field Service Engineer – Autoimmunity Diagnostics Job at werfen (Calgary)

Field Service Engineer – Autoimmunity Diagnostics

Builds and maintains relationships with customers to retain North American custo...

Location

United States , Salt Lake City

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required
Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing)
Working knowledge of personal computers and Windows Operating systems
Ability to lift up to 50 lbs
Ability to work extended and flexible workdays
Valid driver’s license required
Ability to participate in rotational on-call coverage
Up to 90% travel to cover assigned territory
70% of overnight travel

Job Responsibility

Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities
Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action
Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention
Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up
Escalates and communicates unresolved technical issues
Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems
Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations
Promotes service contracts and follows-up on service contract renewal through customer relationships
Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records
Responsible for accurately documenting service activities performed in a customer service report in a timely manner

What we offer

Generous Base Salary + Incentive Compensation
Company Vehicle with Personal Use Allowance
Phone & Internet Reimbursement
8% 401k Match (dollar for dollar!)
Comprehensive Health Care Benefits
Company paid Life Insurance
Flexible Spending Account (FSA)
Tuition Reimbursement

Fulltime

Product Line Support Group Leader - Autoimmunity Diagnostics

Responsible for a Specialized Service team with an emphasis on standardization, ...

Location

United States , Field

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates Degree in Electronics, Biomedical Engineering, Medical Technology, or related industry training required
Minimum 7 years of experience in a service, support, or similar role within a healthcare customer-facing or support environment
Minimum of 2 years in a leadership position preferred
Working knowledge of Laboratory Information Systems, Data Management Solutions, and network connectivity
Working knowledge of personal computers and Windows Operating Systems
Strong decision making skills
Advanced organizational and time management skills
Strong communication and cross-functional skills
Outstanding attention to detail
Ability to convey complex theories and procedures

Job Responsibility

Provide leadership, support, and oversight to a team of field service engineers
Monitor Key Performance Indicators
Create and implement standardized processes
Observe and assess North America Service & Support staff from a technical perspective
Provide direct oversight, management and action planning of escalated customers and unresolved instrument issues
Provide direct support to Field Service Engineers to diagnose, analyze, troubleshoot, and fault isolate instrument symptoms
Maintain expert knowledge of current Werfen products
Responsible for complying with all applicable Quality and Regulatory requirements
Creates, communicates, and distributes innovative technical content

Fulltime

Application Support Specialist

The primary responsibility of this role is to provide technical and application ...

Location

Spain

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biochemistry, Biology, or Health Sciences (or equivalent)
Strong knowledge of Autoimmunity and Immunohematology is required
Solid understanding of laboratory techniques
Familiarity with Autoimmunity techniques such as ELISA and IFA
Self-motivated, responsible, and capable of working independently
Problem-solving mindset, with strong analytical and decision-making skills
Ability to stay calm under pressure and work effectively in a team
Excellent communication skills, both written and spoken
Strong organizational and planning abilities
Detail-oriented, with a proactive and customer-focused approach

Job Responsibility

Interact directly with customers and colleagues via phone or electronic channels
Greet customers warmly and determine the nature of their inquiry
Provide scientific and technical support on IVD instruments and reagents
Offer accurate, complete, and relevant information to resolve technical or application-related issues, proposing solutions in case of product malfunction
Work autonomously and escalate situations that may impact customer satisfaction
Refer issues to the Field Service Engineer (FSE) or Field Application Specialist (FAS) when on-site action is needed
Identify and assess customer needs to ensure high satisfaction
Organize workflows to meet response time expectations
Manage manufacturer complaints, offer appropriate alternatives or solutions, and follow up to ensure resolution
Support the Werfen Sales Department with scientific and technical input

Fulltime

New

Technician, General Facilities Maintenance

Performs routine preventive maintenance to ensure safety proper functionality an...

Location

United States of America , Queensbury

Salary:

19.00 - 35.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Vocational or Technical certification and 3 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade or 5 years' experience in one of the following trades: plumbing, electrical, material handling equipment, or related trade
Valid Driver's License
Eligible for a Commercial Driver's License (CDL)

Job Responsibility

Performs routine preventive maintenance to ensure safety proper functionality and aesthetics of facilities equipment or fixtures
Performs major and minor repairs on facilities equipment or fixtures
Manages work orders maintenance schedules and contractors
Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans
Provides and supports the implementation of business solutions
Models compliance with company policies and procedures

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program

Fulltime

New

Member Specialist

Position Summary... What you'll do... Ensures area of responsibility is maintain...

Location

United States , Myrtle Beach

Salary:

18.00 - 26.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Retail experience including operating front end equipment (for example, cash register)
Working with mobile retail applications

Job Responsibility

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns
zoning the area
arranging and organizing merchandise
and identifying shrink and damages
Provides member service by maintaining exit areas
reviewing member receipts
acknowledging the member and identifying member needs
assisting members with purchasing decisions
assisting members with locating merchandise
Provides member service by maintaining self-checkout area

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO, parental leave, family care leave, bereavement, jury duty, and voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U education benefit program

Parttime

New

Business Development Assistant

We are currently recruiting for an enthusiastic Business Development Assistant t...

Location

United Kingdom , Burntisland

Salary:

25000.00 - 30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Flexibility in work hours
Open to travel
Full UK driving license
Relevant experience in a similar role

Job Responsibility

Identifying and Tracking new opportunities
Developing and maintaining a detailed understanding of market development and opportunities
Pursuing opportunities and developing good relationships with potential clients
Creating new business opportunities that align with Briggs’ planned growth and company strategy
Assisting in building a strong company brand and contributing to the successful overall performance of the company
Maintaining Briggs’ registrations on Contractor selection databases
Promoting the company through attendance at conferences and exhibitions as required
Assisting with the creation of marketing material, PR text and other written material
Assisting with tendering activity as required
Managing the preparation and submission of Pre-Qualification documentation, ensuring high standards are always maintained

What we offer

Pension
Life assurance
Cycle to Work scheme
Opportunities for on-the-job training
Career progression

Fulltime

New

Primary Supply Teacher (Year 4)

We are currently searching for experienced and enthusiastic Primary Supply Teach...

Location

United Kingdom , Tadworth

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Hold a valid PGCE or QTS qualification
Ideally possess a DBS check on the update service, or be willing to apply for one
Some locations may require you to have access to transportation due to their rural settings

Job Responsibility

Delivering engaging lessons
Effectively managing classroom behaviour
Catering to the individual needs of each student

What we offer

Competitive daily rates
Weekly payment
User-friendly time-sheet app for convenient record-keeping
£300 referral bonus for recommending a friend or colleague
Guidance and support from a dedicated consultant
Flexibility to choose the days you wish to work

Parttime

New

Program Manager - Securities Services and Financing Solutions - Operations Transformation

Exciting opportunity for an experienced Program Manager to play a key role at th...

Location

Singapore , Singapore

Salary:

Not provided

Eames Consulting

Expiration Date

Until further notice

Requirements

Securities services experience is a must

Field Service Engineer – Autoimmunity Diagnostics

werfen

Location:
Canada , Calgary

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

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