Field Service Engineer – Autoimmunity Diagnostics Job at werfen (Calgary)

Field Service Engineer – Autoimmunity Diagnostics

Builds and maintains relationships with customers to retain North American custo...

Location

United States , Salt Lake City

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required
Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing)
Working knowledge of personal computers and Windows Operating systems
Ability to lift up to 50 lbs
Ability to work extended and flexible workdays
Valid driver’s license required
Ability to participate in rotational on-call coverage
Up to 90% travel to cover assigned territory
70% of overnight travel

Job Responsibility

Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities
Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action
Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention
Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up
Escalates and communicates unresolved technical issues
Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems
Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations
Promotes service contracts and follows-up on service contract renewal through customer relationships
Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records
Responsible for accurately documenting service activities performed in a customer service report in a timely manner

What we offer

Generous Base Salary + Incentive Compensation
Company Vehicle with Personal Use Allowance
Phone & Internet Reimbursement
8% 401k Match (dollar for dollar!)
Comprehensive Health Care Benefits
Company paid Life Insurance
Flexible Spending Account (FSA)
Tuition Reimbursement

Fulltime

Product Line Support Group Leader - Autoimmunity Diagnostics

Responsible for a Specialized Service team with an emphasis on standardization, ...

Location

United States , Field

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates Degree in Electronics, Biomedical Engineering, Medical Technology, or related industry training required
Minimum 7 years of experience in a service, support, or similar role within a healthcare customer-facing or support environment
Minimum of 2 years in a leadership position preferred
Working knowledge of Laboratory Information Systems, Data Management Solutions, and network connectivity
Working knowledge of personal computers and Windows Operating Systems
Strong decision making skills
Advanced organizational and time management skills
Strong communication and cross-functional skills
Outstanding attention to detail
Ability to convey complex theories and procedures

Job Responsibility

Provide leadership, support, and oversight to a team of field service engineers
Monitor Key Performance Indicators
Create and implement standardized processes
Observe and assess North America Service & Support staff from a technical perspective
Provide direct oversight, management and action planning of escalated customers and unresolved instrument issues
Provide direct support to Field Service Engineers to diagnose, analyze, troubleshoot, and fault isolate instrument symptoms
Maintain expert knowledge of current Werfen products
Responsible for complying with all applicable Quality and Regulatory requirements
Creates, communicates, and distributes innovative technical content

Fulltime

New

Senior Paralegal, Global Intellectual Property

We’re looking for a Senior Paralegal, Global Intellectual Property (“Senior Para...

Location

United States , Hershey

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
Paralegal Degree or Certification required
At least 7+ years of experience in law firm or corporate setting
Dedicated trademark paralegal experience managing US and global portfolios
Experience supporting enforcement matters and collecting evidence
Outstanding time-management and prioritization skills
Strong organization, communication, and cross-functional collaboration skills
USPTO filings (applications, Office Actions, ITU/SOU, Sections 8/15, renewals) and TTAB support
Experience coordinating and managing foreign associates and domain-name enforcement (UDRP/ICANN)
Technology Proficiency: Microsoft Office 365, Anaqua, TEAS/TMEP, SAEGIS/Corsearch

Job Responsibility

Manage the global trademark lifecycle for assigned brands: search & clearance (U.S./international), filings and prosecution, watch services, renewals/maintenance, and portfolio reporting
Review packaging, labeling, and advertising to reinforce brand usage standards and risk mitigation
Support enforcement: draft cease‑and‑desist letters, coordinate platform takedowns, assist TTAB oppositions/cancellations, manage UDRP/ICANN actions, and compile evidence
Own docketing, deadlines, and matter coordination
prepare IP evidence (use, sales, marketing)
Assist in IP aspects of M&A diligence, including assignments and recordals
Drive portfolio governance: audit IP records and SOP adherence
build KPI dashboards
Design and deliver training and practical playbooks for non‑legal stakeholders
Assist the Sr. Counsel, Global Intellectual Property as the business and brand team’s initial point of contact

Fulltime

New

Team Lead, Commissioning

The Commissioning Team Lead is responsible for leading the Commissioning Special...

Location

United States

Salary:

101000.00 - 138600.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering, Automated Production Management, or equivalent work experience
Minimum 5 years of experience leading automated commissioning teams
Proficiency in PLC systems (Allen Bradley, Rockwell Automation, Siemens) and HMI systems
Experience with industrial robotics (ABB, Fanuc) and industrial networking (Ethernet/IP, ProfiNet)
Strong ability to read and interpret electrical plans and troubleshoot automated systems
Self-starter with the ability to take on increasing responsibility in a fast-paced environment
Strong problem-solving skills and a willingness to deepen expertise in complex systems
Excellent teamwork and collaboration across engineering disciplines
Adaptability to work in a rapidly evolving startup environment
Must have a valid driver’s license

Job Responsibility

Patriciate in the preparation, planning, and coordination of the site commissioning schedule
Responsible for the progress of commissioning activities, such as preparing reports on the progress of commissioning and testing
Be the lead at a site at the commission stage while ensure projects have proper resources allocation in order to meet target timelines and budgets
Participated in the preparation of performance reports for commissioning and testing to site support team and cross functional business partners
Coach and mentor site team members and provide technical support for daily activities
Lead daily scrum meetings for the operational team and participate in the site scrum meeting for team leaders and site managers
Participate in various initiatives of continuous production improvement, standardization and improvement of the installation and start-up processes, while ensuring compliance with all health and safety policies
Other duties assigned

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Cell Operator

Symbotic is seeking a Cell Operator, you will be responsible for system upkeep a...

Location

United States , Woodland

Salary:

23.00 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

Associate degree or equivalent experience or certification in electronics, automotive, automation, manufacturing or equivalent field preferred
A minimum of 1 year of experience with mechanical automation systems, educational or training equivalent
Be proficient in performing all System Inspection functions including: cleaning, lubrication, tolerance checking, current measurements, and checking electrical systems
Ability to prioritize work to gain maximum uptime and throughput from an automated cell
Demonstrates commitment and ability to work safely
Ability to work independently of supervisor following procedures and manuals
Ability to Multi-task and perform multiple job functions at once

Job Responsibility

Perform pre-production checks on automated adapters ensuring equipment is in ‘ready to run’ state
Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour
Prepare pallets for induction into the Symbotic storage and retrieval system
Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and manual intervention
Communicate and escalate all issues impacting production immediately to operational leadership
Contribute to overall system uptime through system preservation, robot recovery, suspect removal, and bot health actions
Perform periodic system inspections including cleaning, lubrication, tolerance checking, component validation
Report all out of spec conditions and perform root cause corrective action and maintain continuous operation of system components
Monitor and utilize common radio etiquette while obtaining instructions from leadership and operational leads
Perform rover bot upkeep to include, but not limited to, replacing wheels, cleaning, ESD brushes, sensors, etc

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Editor

We’re Fever, the world’s leading tech platform for culture and live entertainmen...

Location

United States , New York

Salary:

90000.00 - 98000.00 USD / Year

Fever

Expiration Date

Until further notice

Requirements

3+ years experience working for a newsroom, content agency, creative agency, or digital media property
Proficient level of English
Deep passion for journalism, social media, and digital marketing
Ability to adapt to the ever-changing and fast-moving world of a digital startup business
Strong attention to detail
Critical-thinker and a problem-solver
Leader comfortable managing a team and supporting them to help achieve their goals
An understanding of basic SEO best practices and keyword targeting
Hands-on knowledge and understanding of the current social media landscape
Avid consumer of platforms such as Instagram, TikTok, YouTube, Facebook, Twitter

Job Responsibility

Finding brilliant stories and generating lots of content ideas for the NYC market
Writing engaging, accurate and informative articles, at pace
Monitor all site content, including daily news, features, and local reporting
Have a strong grasp of the city culture and things to do in NYC
Manage an editorial calendar
Occasional appearances across Reels, TikTok, consumer-facing videos and other brand mediums
Oversee the creation and strategy of Twitter, Facebook, Instagram, TikTok, and Secret NYC newsletters
Make sure all site copy and headlines are proofread
Make sure all posts are SEO friendly
Conduct keyword research

What we offer

Attractive compensation package
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people
Health and Dental Insurance
Gympass membership
401K enrollment

Fulltime

New

Machine Learning Scientist Intern

The Summer Intern session is a 12-week, full-time (40 hours Monday-Friday) progr...

Location

United States , Wilmington

Salary:

29.00 - 45.00 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

Currently pursuing PhD or Masters degree in Computer Science or other related discipline required
Strong programming skills in Python and/or C++ (Python is preferred)
Experience with ML frameworks such as PyTorch and/or Tensorflow (PyTorch is preferred)
Experience with image processing such as OpenCV
Enjoys learning new technologies, skills, and techniques as well as teaching them to others

Job Responsibility

Research and experiment with traditional computer vision methods and deep learning methods for object detection, classification, segmentation, pose estimation, anomaly detection on images or videos
Evaluate and benchmark computer vision methods on production data
Deploy software to production on robot hardware
Design data pre and post processing methods
Document designs, code, experiments, evaluations
Identify high-impact scenarios where AI Planning and machine learning can be applied to optimize the Symbotic robotics software
Adapt state-of-the-art approaches or develop high-performance algorithms to solve real-world multi-robot problems
Conduct simulations and experiments to validate the performance of the multi-robot algorithms
Present results in verbal and written communications internally, and in top-tier academic venues

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

New Grad- Integration Specialist

The Integration Specialist role is to startup, commission, test PLC (Programmabl...

Location

United States

Salary:

82000.00 - 113300.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering, robotics, industrial engineering, or a related field required
Familiarity with PLC systems and industrial networks
Strong teamwork, communication, and organizational skills with the ability to adapt in fast-paced environments

Job Responsibility

Support the commissioning of PLC and HMI systems, ensuring proper configuration and communication across customer systems
Conduct hardware and functionality testing to verify performance against project specifications and industry standards
Assist with system integration testing, including WMS connectivity, adapter cells, storage, and safety systems
Troubleshoot hardware and software issues using diagnostic tools to maintain timelines and system performance
Collaborate with engineering, software, and customer support teams to ensure smooth commissioning and go-live support
Execute tasks outlined in the Commissioning Services Scope of Work (SOW), including cabinet startup, software loading, configuration, and validation

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

Field Service Engineer – Autoimmunity Diagnostics

werfen

Location:
Canada , Calgary

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Field Service Engineer – Autoimmunity Diagnostics

Field Service Engineer – Autoimmunity Diagnostics

Product Line Support Group Leader - Autoimmunity Diagnostics