Field Service Engineer – Autoimmunity Diagnostics Job at werfen (Salt Lake City)

Field Service Engineer – Autoimmunity Diagnostics

Builds and maintains relationships with customers to retain North American custo...

Location

Canada , Calgary

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required
Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing)
Working knowledge of personal computers and Windows Operating systems
Ability to lift up to 50 lbs
Ability to participate in rotational on-call coverage
Ability to work extended and flexible workdays
Valid driver’s license required
Up to 90% travel to cover assigned territory
70% of overnight travel

Job Responsibility

Provides customer support with on-site visits to perform installations, repairs, preventative maintenance, and product enhancement service activities
Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues
Delivers a high level of customer service to build and maintain customer relationships
Acts as company liaison with customers
Escalates and communicates unresolved technical issues
Advises customers regarding proper orientation, maintenance and troubleshooting
Collaborate and communicate with all Commercial Operations colleagues
Promotes service contracts and follows-up on service contract renewal
Ensures compliance with all Quality, Regulatory, Service & Support policies
Accurately documenting service activities performed in a customer service report

What we offer

Generous Base Salary + Incentive Compensation
Company Vehicle with Personal Use Allowance
Phone & Internet Reimbursement
8% 401k Match
Comprehensive Health Care Benefits
Company paid Life Insurance
Flexible Spending Account (FSA)
Tuition Reimbursement

Fulltime

Product Line Support Group Leader - Autoimmunity Diagnostics

Responsible for a Specialized Service team with an emphasis on standardization, ...

Location

United States , Field

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Associates Degree in Electronics, Biomedical Engineering, Medical Technology, or related industry training required
Minimum 7 years of experience in a service, support, or similar role within a healthcare customer-facing or support environment
Minimum of 2 years in a leadership position preferred
Working knowledge of Laboratory Information Systems, Data Management Solutions, and network connectivity
Working knowledge of personal computers and Windows Operating Systems
Strong decision making skills
Advanced organizational and time management skills
Strong communication and cross-functional skills
Outstanding attention to detail
Ability to convey complex theories and procedures

Job Responsibility

Provide leadership, support, and oversight to a team of field service engineers
Monitor Key Performance Indicators
Create and implement standardized processes
Observe and assess North America Service & Support staff from a technical perspective
Provide direct oversight, management and action planning of escalated customers and unresolved instrument issues
Provide direct support to Field Service Engineers to diagnose, analyze, troubleshoot, and fault isolate instrument symptoms
Maintain expert knowledge of current Werfen products
Responsible for complying with all applicable Quality and Regulatory requirements
Creates, communicates, and distributes innovative technical content

Fulltime

Application Support Specialist

The primary responsibility of this role is to provide technical and application ...

Location

Spain

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biochemistry, Biology, or Health Sciences (or equivalent)
Strong knowledge of Autoimmunity and Immunohematology is required
Solid understanding of laboratory techniques
Familiarity with Autoimmunity techniques such as ELISA and IFA
Self-motivated, responsible, and capable of working independently
Problem-solving mindset, with strong analytical and decision-making skills
Ability to stay calm under pressure and work effectively in a team
Excellent communication skills, both written and spoken
Strong organizational and planning abilities
Detail-oriented, with a proactive and customer-focused approach

Job Responsibility

Interact directly with customers and colleagues via phone or electronic channels
Greet customers warmly and determine the nature of their inquiry
Provide scientific and technical support on IVD instruments and reagents
Offer accurate, complete, and relevant information to resolve technical or application-related issues, proposing solutions in case of product malfunction
Work autonomously and escalate situations that may impact customer satisfaction
Refer issues to the Field Service Engineer (FSE) or Field Application Specialist (FAS) when on-site action is needed
Identify and assess customer needs to ensure high satisfaction
Organize workflows to meet response time expectations
Manage manufacturer complaints, offer appropriate alternatives or solutions, and follow up to ensure resolution
Support the Werfen Sales Department with scientific and technical input

Fulltime

New

Onsite Endoscopic Specialist

At KARL STORZ, we are driven by a mission to enhance global health through innov...

Location

United States , Arlington

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

A minimum of high school diploma or equivalent
Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
Effective communicator, collaborative, and effective time management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs

Job Responsibility

Face-to-face customer support, including OR, SPD and Biomed
Video tower/system set-up and support
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting, and facilitating repair/ exchange transactions
Transporting, cleaning/sterilization and packaging of instruments after use
Trouble shoot video and instrument issues in the O.R.
Instrument/equipment repair management

What we offer

Relocation Support
Professional Growth & Development
Collaborative & Dynamic Work Environment
Access to Cutting-Edge Medical Technologies
Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Columbus

Salary:

17.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Assistant General Manager

Assistant General Manager, at Boston Pizza, one of Canada’s Best Managed Compani...

Location

Canada , Lac La Biche

Salary:

22.00 - 30.00 CAD / Hour

Boston Pizza

Expiration Date

Until further notice

Requirements

1+ year of casual dining experience
Previous leadership or supervisory experience is an asset
A positive attitude and strong work ethic
Excellent communication and team-building skills
Ability to thrive in a fast-paced environment
A passion for hospitality and guest service
Open availability

Job Responsibility

Support day-to-day operations
Lead and motivate the team
Ensure an exceptional guest experience

What we offer

Competitive pay
Medical
dental benefits
Staff accommodations available
Flexible scheduling
Room to grow within the company
Hands-on management training
A supportive, close-knit team environment

Fulltime

New

Territory Manager Upper Body VIC/ACT

Location

Australia , Mount Waverley

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

a Bachelor’s degree in nursing, science, medicine, business or a related discipline highly desirable
minimum 5 years sales experience in medical devices and instrumentation highly desirable
the ability to understand and impart technical knowledge across a broad portfolio of products
the ability to both acquire and develop new business opportunities
a strong commitment to sell the Company’s products and achieve company objectives is essential
committed to working professionally and ethically at all times
proactive self-management in owning your business and driving results
demonstrated ability in planning and execution of sales and territory plans

Job Responsibility

selling and promoting a range of devices and consumables to hospitals within a defined territory
prepare sales and territory plans to identify specific commercial opportunities
build excellent customer relationships, understand and impart product knowledge and detailed technical information
meet customer and territory KPIs
maintain a strong customer-centric focus, following through on customer commitments and requests within agreed timeframes
conduct regular territory reviews with sales management in conjunction with the Sales Manager
ensure the Company’s key products and marketing strategies are effectively implemented in the sales territory
follow up on all sales leads and referrals in a timely manner

What we offer

Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
Transport Allowance (if applicable to role)
Onsite Parking
Accessibility to Public Transport
Flexible Work Arrangements
Wellness Programs and Activities
Professional Development Opportunities
Global Exposure & Business Travel Opportunities (if applicable to role)
All other statutory benefits

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Fort Worth

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

Field Service Engineer – Autoimmunity Diagnostics

werfen

Location:
United States , Salt Lake City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 25, 2026

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Field Service Engineer – Autoimmunity Diagnostics