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Field Service Controls Engineer - Robotics & Automation

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RHI Magnesita

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Responsibility:

  • Lead installation, commissioning, and startup of robotic and automated machinery at customer sites
  • Troubleshoot and resolve electrical, controls, and mechanical issues in live production environments
  • Perform preventive maintenance and repairs to ensure optimal system performance
  • Support and train customer technicians and operators on equipment usage and maintenance
  • Provide on-site technical expertise for automation systems, PLCs, and VFDs
  • Coordinate with internal teams and third-party vendors for complex service needs
  • Report machine condition, performance insights, and spare parts requirements
  • Ensure all equipment meets safety, operational, and compliance standards
  • Partner with sales and operations teams to support customer success and continuous improvement
  • Take ownership of service execution and drive high-quality outcomes in the field

Requirements:

  • Willingness and ability to travel ~70% (frequent regional and national travel required)
  • 3+ years of experience in field service, commissioning, installation, or maintenance
  • Strong electrical troubleshooting skills with exposure to industrial automation
  • Working knowledge of PLCs, VFDs, and control systems (programming not required)
  • Experience supporting automated or robotic equipment in industrial environments
  • Mechanical aptitude and hands-on problem-solving ability
  • Strong customer-facing and communication skills
  • Proficiency with MS Office (Excel, Word, Outlook, Teams)
What we offer:
  • Competitive compensation and benefits
  • Opportunities for hands-on technical growth in automation and robotics systems
  • Exposure to advanced industrial equipment across diverse customer environments
  • A collaborative, safety-focused work environment
  • A dynamic, field-based role with variety and impact
  • Structured travel model with consistent home time on weekends
  • Dedicated non-travel time each month for administrative work, training, and recovery

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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