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Boeing Logo Boeing · IT - Administration

Field Service Associate

Thailand, Bangkok · Job Posted June 02, 2026
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Thailand is looking for a Field Service Associate to be based in the Bangkok Suvarnabhumi Airport office and be part of the Field Service organization.

Job Responsibility

  • Performs planning, coordination and organization of Boeing focal and field personnel based on an understanding of customer needs
  • Coordinates field operation assignment procedures, training and orientation to ensure on-site personnel meet customer needs
  • Provides guidance regarding local language, culture and customs to Boeing personnel
  • Maintains local Boeing base presence
  • Provides specialized on-the-job training to Customer regarding Boeing resources
  • Researches information to assist customers in resolving moderately complex operation issues
  • Assists management in negotiating cost, coordinating and organizing special events
  • Monitors and reports customer information to support marketing and sales
  • Processes payments and expense reports for Boeing travelers
  • Arranges travel reservations and coordination with Boeing Travel in supporting Boeing travelers
  • Manages office facility coordinating with Boeing International Enterprise Services
  • Manages customer contacts and detailed customer knowledge
  • Maintains office manuals and ensures procedures implementation
  • Works under general direction

Requirements

  • High business level English language (speaking, listening, writing, reading), including an ability to influence others and understand/explain topics of moderate to heavy complexity
  • High level cross-cultural awareness and management
  • 4 or more years' related work experience

Nice to have

  • Applicable and appropriate educational/certification credentials from an accredited institution
  • Basic understanding of database and Information Management systems
  • Experience with SAP/ORACLE/Salesforce systems
  • Experience working with a multinational company
  • Comfortable using Microsoft Office applications (i.e. Word, Excel, Access, PowerPoint, SharePoint)
  • Good communication skills and customer service experience
  • Willing to learn and able to work with minimal supervision
  • Values integrity and encourages positive team dynamics

What we offer

  • Competitive base pay and incentive programs
  • Industry-leading tuition assistance program pays your institution directly
  • Resources and opportunities to grow your career
  • Up to $10,000 match when you support your favorite nonprofit organizations
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