Field Service Associate Jobs

canfield scientific

Location:

Category:
Sales

Contract Type:
Not provided

Salary:

50000.00 - 70000.00 USD / Year

Save Job

Apply Position

Job Description:

The ideal candidate for our Field Service Associate position is an individual who will complete live interactive software presentations/trainings in a medical environment, has experience in the medical and/or aesthetic industry, works well independently as well as part of a team, and demonstrates technical and mechanical aptitude. The ideal candidate is highly motivated with a positive attitude and passion for customer service, who thrives in a fast-paced work environment and possesses strong organizational and interpersonal skills.

Job Responsibility:

Coordinate and deliver online and onsite hands-on product training for clients ranging from 2-4 hours
Perform onsite installations of photographic hardware equipment and Canfield computer software
Assist technical support teams and distributor partner field teams with troubleshooting regarding installation, operation, and calibration of medical photography systems and software
Post-sale customer account management, including scheduling additional trainings and periodic check-ins
Provide feedback to product management and development teams continually
Document customer activity and training notes in thorough service reports

Requirements:

Associate’s degree or equivalent and minimum 3 years in a professional corporate setting
Proficiency with Microsoft Office
Willingness to travel up to 40-50%, at times on short notice, with the ability to lift, move, and carry equipment up to 50 lbs regularly
Adaptability and problem-solving skills to troubleshoot issues in a fast-paced environment as well as provide guidance on how to best leverage software tools
Experienced with utilizing all aspects of computer technology as well as utilizing basic hardware tools
Strong time management, organizational, and critical thinking skills in order to meet deadlines, willingness to learn, and adhere to travel and training schedules

Nice to have:

Experience in the medical and/or aesthetic industry
Public speaking/presentation experience and photography knowledge is advantageous
Bi-lingual a plus

What we offer:

paid days off
medical, dental, and vision insurance
may be eligible for a discretionary bonus
a 401(k) plan with employer match (currently set at 50%)

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

View All Jobs In This Company

Job Link Share:

Field Service Associate