Field Service Associate Job at Boeing (Seoul)

Field Service Associate

Boeing

Location:
South Korea , Seoul

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. About Boeing Korea: Boeing Korea supports airline and government customers with operational, technical, and field service capabilities across the region. The Field Service organization provides local presence and operational support to ensure safe, efficient, and reliable use of Boeing commercial products and services. Role Overview: Boeing Korea is seeking a Field Service Associate to be based in Seoul and be part of the Field Service organization. The Field Service Associate will plan, coordinate, and support Boeing and Field Service personnel, maintain local Boeing presence, assist customers, and support logistical and administrative activities for Boeing travelers and Field Service operations.

Job Responsibility:

Perform planning, coordination, and organization of Boeing focal and field personnel based on customer needs
Coordinate field operation assignment procedures, training, and orientation to ensure on‑site personnel meet customer expectations
Provide guidance to Boeing personnel regarding local language, culture, and customs
Maintain local Boeing base presence and manage office facility coordination with Boeing International Enterprise Services
Provide specialized on‑the‑job training to customers regarding Boeing resources
Research information to assist customers in resolving moderately complex operational issues
Assist management with negotiating costs and coordinating special events
Monitor and report on customer information to support marketing and sales activities
Process payments and expense reports for Boeing travelers and arrange travel reservations, coordinating with Boeing Travel
Manage customer contacts and maintain detailed customer knowledge and office manuals
ensure procedures are implemented
Work under general direction and operate with a high level of autonomy when required

Requirements:

High business level English language skills (speaking, listening, writing, reading), including ability to influence others and explain topics of moderate to high complexity
High level of cross‑cultural awareness and ability to manage cross‑cultural interactions effectively
Korean language proficiency required (business level recommended for customer-facing responsibilities)

Nice to have:

Basic understanding of database and information management systems
Experience with SAP, Oracle, Salesforce, or similar systems
Experience working with a multinational company
Comfortable using Microsoft Office applications (Word, Excel, Access, PowerPoint, SharePoint)
Strong communication skills and customer service experience
Willingness to learn and ability to work with minimal supervision
Demonstrates integrity and supports positive team dynamics

What we offer:

Competitive base pay and incentive programs
Industry-leading tuition assistance program pays your institution directly
Resources and opportunities to grow your career
Up to $10,000 match when you support your favorite nonprofit organizations

Additional Information:

Job Posted:
March 21, 2026

Expiration:
March 27, 2026

Work Type:

On-site work

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