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We are looking for a Regional Sales - Quebec position who has the responsibility and accountability for service sales for Alfa Laval range of high-speed separators and decanters and secondarily for other products of Alfa Laval range of technologies. Key targeted industry segments include Pharmaceutical, Mining, Metals, Chemicals, Wastewater, Vegetable Oil, Beverages and Food Processing end-users.
Job Responsibility:
Have responsibility for all service sales activities in the province of QC for the selected group of customers and industries
Ensure profitable service business growth in a diverse market including Pharmaceutical, Mining, Metals, Chemicals, Wastewater, Vegetable Oil, Beverages and Food Processing industries
Maintain close business relationship with customers in the assigned territory attending all Installed Base of Alfa Laval focused products
Support customer demands and claims leading the interface with different groups at Alfa Laval
Contribute to business plans and reviews preparing and completing sales action plans aiming at maintaining the business with the current base of customers as well as developing and prospecting customers with potential for growth
Prospect to identify new customers and business opportunities as the local presence in the region, with a focus on building strong relationships as a trusted partner
Manage the lead to order process and your opportunity pipeline in CRM (Customer Relationship Management)
Ensure that our enquiry and order fulfillment expectations from customers are met and exceeded
Travel frequently within your primary area is required, with occasional travel through Canada or internationally as required
Ensure that all activities follow the processes and check points of our Quality Business System
Requirements:
Engineering degree or at least 5 years of practical experience in a technical sales role in an Industrial B2B working environment
5 years’ experience of technical sales and customer service work in various industrial markets
Familiarity with process equipment – experience with separation, heat transfer or fluid handling equipment would be an asset
Proficient in reading drawings, technical information and data sheets
Experience reviewing complex customer requirements, contract requirements and commercial terms/conditions
Effective problem solver, a self-starter, detail oriented, service-minded and are equally comfortable working independently or within a team
Must demonstrate excellence in verbal and written communication, can juggle multiple priorities, and are well-organized
Must demonstrate capacity to actively an intensively interact with regional and remote teams
Proficient in the use of computers
experience with ERP (Enterprise Resource Planning) and CRM systems is a definite asset
Fluency in French and English languages
Must live in the province of QC
Must have a valid driver’s license in home province (car/passenger vehicle only), and the ability to travel by airplane