Field Sales Support Associate

• Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event
• Live Healthfirst’s mission, our members are our North Star and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it
• Sales Support has the primary responsibility of connecting Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies
• Develop twenty (20) events and/or opportunities per months for the sales representatives which they support
• Establish new relationships and maintain existing ones
• Support the Sales and Marketing team to create educational and sales events within our target market
• Work closely with Sales Managers to develop plans of action and understand the needs of the sales team
• Responsible for meeting and exceeding growth and retention expectations
• Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports
• Prepare weekly calendar of appointment and opportunities as required

• Must be able to travel 75% of the time
• Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs
• Existing Sales or Customer Service related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person
• Experience speaking with multi-level audience that can include faith based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
• Experience managing multiple marketing events, including changing deadlines, from beginning to end
• Experience working across socio-cultural and ethnic backgrounds and environments
• Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets
• Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms
• Experience making modifications and updates to existing Power Point presentations
• Must be available to work evenings and weekends (as needed)
• Must have vehicle and current Drivers’ License

• Associates degree from an accredited institution
• Knowledge of CMS rules and regulations
• Experience using AX DYNAMICS, Great Plains and any Imaging Systems
• Fluency in one or more of the following languages: Spanish, Cantonese//Mandarin, Fukienese, African dialects, South Asian dialects
• Excel experience standardizing reports across multiple sheets, utilizing v-lookups and functions/formulas, creating, using and interpreting pivot tables, filtering and formatting to generate desired results

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions