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The Field Sales Representative drives KEHE sales and is responsible for all aspects of the day-to-day relationship with the stores in an assigned territory and route through placement of product, promotional selling and effective display of merchandise. This role must be able to increase sales in each store, increase the number of displays in each store, increase order size, and maintain excellent relationships with all the store management and personnel along with willingness to travel depending on geographic location, with overnight travel as needed. The Field Sales Representative should also be able to work both independently and collaboratively with coworkers, customer employees and vendors.
Job Responsibility:
Engage in product sales and additional promotional sales through consistent and regimented service visits at customer sites
increase incremental sales achieved through displays and cross merchandising
responsible for knowing the budget, metrics, variance, and objectives
Merchandise products for display and placement in a way that attracts sales at customer stores and secondary and perimeter locations
reset displays of merchandise at customer locations to enhance display of product
Check for planogram integrity and correct any distribution voids
Analyze backroom conditions and work backstock to the shelf as necessary
transport product from storage areas and place product onto customer shelves or displays
Maintain quality and quantity by rotating products to achieve 100% in-date stats on all items to ensure freshness
pull any out of code items immediately from the shelf
execute Category Rotation Schedule if applicable
Conduct inventory counts (perpetual and SBT as needed) and reconcile orders for customer accounts by verifying accuracy of delivery records with product delivered
Create and transmit customer credits for spoiled, returned goods, and/or product replenishment and other corresponding paperwork in a timely manner
Establish customer relationships and sustain regular cadence of communications, in order to deliver exceptional customer service
Effectively communicate with other sales reps, Regional Sales Managers, Account Managers, Stockers, and internal cross-functional partners
Dust/Clean all products to achieve optimal product presentation to the consumer
maintain clean work environment, which may include picking up trash or cleaning spills
Place quality and stock orders for product placement
remove damaged items from shelf
Plan and carry out daily schedules according to assigned customer locations
travel throughout assigned territory, manage timelines to ensure completion of assigned customer and KEHE requirements, and respond to fluctuations in workload to deliver quality customer service according to KEHE standards
Coordinate and communicate product merchandising needs and customer requirements as needed
report to store and/or replace any missing shelf tags and signage
Utilization of platforms/applications/equipment in checking in and out of location, as well as tracking of assigned projects and completion, timekeeping, and transmission of orders and credits
Operate motor vehicle to travel to and from customer locations throughout assigned territory
Attend and participate in team and/or regional sales meetings as requested
Other duties may be assigned to fulfill KEHE’s objectives, including stocking productivity rate at 35 cases/hour or greater, if needed
Requirements:
High School Diploma required
Valid driver’s license & clean MVR required
Minimum 3 years’ experience in sales of grocery products to chain accounts
Microsoft Office experience required
Ability and willingness to work flexible hours, including some weekends
Ability and willingness to travel up to 75%
Effective communication, time management, strong organizational and basic math skills
Ability to prioritize multiple tasks and work independently without direct on-site supervision
Ability to stand for long hours and lift heavy merchandise
Interact and communicate effectively and professionally with retail team and store personnel
Positive, professional, and friendly disposition
What we offer:
Health/Rx
Dental
Vision
Flexible and health spending accounts (FSA/HSA)
Supplemental life insurance
401(k)
Paid time off
Paid sick time
Short term & long term disability coverage (STD/LTD)