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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Overview: Aetna, CVS Health is looking for top field sales talent in Orlando, FL! The Field Sales Representative is directly responsible for managing sales growth by building a book of business leveraging field sales marketing activity, through in-home and community-based sales efforts. This role is ideal for candidates who are energetic, empathetic, and looking to become part of a growing business segment, selling our competitive portfolio of Medicare products. Upon acquisition the Field Sales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth.
Job Responsibility:
Acquisition of new members via engagement in community event activity to generate leads and referrals
Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
Servicing of existing members and inquiries related to utilization of their product, benefits
Cross selling ancillary products as well as any other applicable products to existing members
Retention of existing members
Maintaining knowledge levels with respect to CMS and states regulations
Ability to multitask, and effectively use computer while interacting with prospects and members via phone
Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)
Requirements:
4-year college degree or 1 to 2 years consumer sales experience
Bilingual: Spanish preferred not necessary
Life & Health insurance license not required to be employed, must obtain within 60 days
Active use of computer for carrying out daily job activities
Ability to multi-task while talking on the phone
Excellent communication and listening skills
Self-starter with positive attitude
Adaptable to high pressure, achievement-oriented environment
Drive to build, manage, and grow a book of business
High level of computer proficiency including Microsoft Office package
Nice to have:
Prior Medicare sales experience
Bilingual Spanish
What we offer:
Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching