Field Sales Manager

• Sales Expert: Managing your team of direct reports to map, prospect, pitch and close the highest potential restaurants across your region in an organised fashion.
• Commercial Acumen: work with commercial teams to structure complex deals and negotiate effectively with restaurants to achieve the best outcomes for Deliveroo
• Sales Execution & Pipeline Management: own overall pipeline management in their region with regular reviews.
• Communication: Understanding and succinctly communicating Deliveroo’s value proposition to support the sell in to restaurants (physical visits, emails, calls, and social media). Keep senior internal stakeholders informed of the sales progress within your region
• People Management & Coaching: significant time in-field leading their teams on the ground - providing structure, clarity on priorities and setting clear and stretching goals.
• Hiring, Onboarding & Training: hire top-tier talent working with recruitment and then manage onboarding - role-modelling best practices and embedding tools, processes and rules of engagement.
• Performance Management: strict management of underperformance via PiPs working directly with HR.
• Process Improvements: Gain insight in-field into challenges and opportunities for the sales team and work with the Head of Sales to roll out improvements (eg. SF efficiencies)
• Regional Alignment and Strategic Deals: work closely alongside RMs/CMs to align on regional priorities (eg. CVP gaps) and support BDMs with deals/negotiations with key partners involving cross-functional support eg. Marketing
• Territory & Planning: optimise how their teams work the market including efficient routing. Track competitor moves and surface market insights that inform broader sales strategy.
• Problem Solving: The first point of escalation for the RSM team, resolving local issues quickly and keeping their region aligned with wider sales and cross-functional priorities.
• Tasting: Sample food from a variety of high quality establishments and attend restaurant and food meet ups. Enjoy the restaurant scene and have an interest in new and different cuisines
• Key Goal: Number priority restaurants signed each month in your Region.
• Onboarding excellence and upsells - e.g. maximising commercial opportunity, selling-in marketing packages at launch, menu completeness at go-live
• Time spent giving feedback and training to more junior team members of the team on their sales performance

• Be comfortable with targeting new business and have sales experience
• 5+ years of sales and commercial experience
• Time spent managing a team and ensuring that they hit targets
• Negotiator able to structure win-win deals for restaurants and for Deliveroo
• Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo
• Be able to demonstrate product and industry knowledge to clients
• Aspiring leader able to influence colleagues to achieve team goals. Capable of managing cross functional initiatives to improve ways of working
• Take ownership and work within demanding targets
• Have an interest in all things food and restaurants
• Be tenacious and motivated
• Live within assigned region

Given our diversity of cuisines and desire to bring the best service to our partners, we value additional language abilities and would love to hear about any knowledge of Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese or Bahasa/Malay.

• A competitive and comprehensive compensation and benefits package
• Up to 5% matched pension contributions
• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants
• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity
• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance
• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
• Summer and end-of-year parties