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As a Field Sales Executive, you will be responsible for driving revenue growth by acquiring new customers and managing existing accounts, offering end-to-end freight forwarding solutions, specifically in Air Freight products, in line with Aramex commercial strategies.
Job Responsibility
Develop and maintain strong relationship with customers and internal stakeholders
Identify and acquire new business opportunities while managing and growing existing accounts
Promote & sell freight forwarding solutions, specifically in air freight and related logistic services based on needs
Drive revenue growth through cross-selling, upselling, and new business development initiatives
Ensure best sales practices to meet customer needs and expectations and capitalize on growth
Enhance customer loyalty by delivering customized tailored solutions
Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling
Ensure customers are using cost effective services channels and increase use of automation
Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set
Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover
Ensure customers information are up to date utilizing CRM tools
Support credit collection activities
Requirements
Bachelor's degree in business or any other related field
Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
At least 2 - 4 years B2B sales experience, specifically in Air Freight products & preferably in freight forwarding, transport/logistic or shipping industries
Good knowledge and understanding of Export-Import
Excellent interpersonal, negotiation and communication skills
Proficiency in English (written & spoken)
Strong understanding of market dynamics and requirements