Field Operations Technician Job at T-Mobile (Hawaii, Big Island)

Field Operations Technician

T-Mobile

Location:
United States , Hawaii, Big Island

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

27.16 - 48.99 USD / Hour

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Job Description:

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibility:

Provides technical support within and occasionally outside the immediate team
Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested
Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration
Provides input on process improvements related to maintenance and repair activities
Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician
Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in organizational requirements

Requirements:

Bachelor's degree OR equivalent relevant experience required
Candidates with strong technical or field experience are encouraged to apply
Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
2-4 years wireless experience in field operations and maintenance preferred
2-4 years experience wireless telecommunications or related experience preferred
Strong technical proficiency with Ericsson field equipment preferred
Excellent verbal and written communication skills
Self-motivated
exhibits initiative in achieving company goals and objectives
Basic leadership skills and ability to prioritize and complete multiple tasks
Able to work independently and in a team environment
Strong attention to detail
Flexibility with constantly evolving environments and priorities
Solve problems using creativity and innovation
Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems
Flexible hours a must
Day and night work are part of the job, as well as being part of an on-call rotation for the market
Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391
At least 18 years of age
Legally authorized to work in the United States

What we offer:

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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