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Field Operations Technician-Kauai

United States, Various 27.16 - 48.99 USD / Hour · Job Posted May 04, 2026
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Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Are you ready to join the Un-carrier movement? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do? If so, our Hawaii Ops Team is searching for a high performing Field Technician to cover the Kauai area within the market. You should possess a balance of wireless industry exposure, coupled with the ability to work independently, and cover a wide area of sites in our market. You will be a “jack of all trades”, encompassing aspects of technical support, project management, and operational support while being a responsible teammate. Our team is dynamic where no day is the same, and we are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today!

Job Responsibility

  • Technical support: Provides technical support within and occasionally outside the immediate team
  • Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
  • Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested
  • Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration
  • Provides input on process improvements related to maintenance and repair activities
  • Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician
  • Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in organizational requirements

Requirements

  • Bachelor’s degree OR equivalent relevant experience required
  • Vocational/Technical Training or related field (Preferred)
  • 2-4 years wireless experience in field operations and maintenance preferred
  • 2-4 years experience wireless telecommunications or related experience preferred
  • Strong technical proficiency with Ericsson field equipment preferred
  • Excellent verbal and written communication skills
  • Self-motivated
  • exhibits initiative in achieving company goals and objectives
  • Basic leadership skills and ability to prioritize and complete multiple tasks
  • Able to work independently and in a team environment
  • Flexibility with ever-changing environments and priorities
  • Solve problems using creativity and innovation
  • Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems
  • Flexible hours a must
  • Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
  • Annual stock grant
  • Employee stock purchase plan
  • Access to free, year-round money coaches

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