Field Operations Technician I Job at ICON (Austin)

Field Operations Technician I

ICON

Location:
United States , Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

ICON is seeking a Field Operations Technician I to support our Field Operations team. In this role, you will demonstrate and maintain the foundational skills and knowledge required to provide basic support for ICON’s print operations. Basic support involves managing the logistics of raw materials, consumables, parts, and printers. You will also assist with troubleshooting, maintenance, and general service tasks related to ICON's 3D printers. Under the direction of Leads, Technicians, or Managers, you will receive daily instructions and apply your skills to complete a variety of field assignments.

Job Responsibility:

Support the delivery, inventory management, and organization of building materials during shifts
Maintain clear and professional communication with team members and other departments across ICON
Operate Vulcan and Magma systems to meet daily production targets
Work closely with Field Ops Leads, taking instructions and contributing to the team’s objectives
Perform build activities, including reinforcement adjustment and placement as needed
Execute and document QC measurements on material samples during operations
Assist in diagnosing and repairing printer issues, including coordinating parts, performing replacements, and conducting calibrations
Operate diagnostic tools such as multimeters to troubleshoot and address technical problems
Manage inventory and delivery of replacement parts, ensuring accurate documentation and tracking within ticketing systems
Update and maintain detailed work steps and resolutions in ticketing systems to ensure consistent and transparent communication
Demonstrate a strong understanding of mechanical systems and components
Work with electrical wiring and components as required
Ensure 100% compliance with Standard Operating Procedures (SOPs)
Provide real-time, proactive reporting on progress updates, milestones, and activities related to prints, mobilizations, and builds

Requirements:

1+ years of hands-on experience in manufacturing, fabrication, or related fields
Basic proficiency with diagnostic tools such as multimeters to troubleshoot and assess electrical systems
Familiarity with mechanical systems, including a basic understanding of components and their functions
Familiarity with electrical wiring and components, with the ability to perform tasks under supervision
Basic understanding of inventory management systems or ticketing systems for tracking parts and documenting work steps (training provided by ICON)
Ability to operate heavy machinery under supervision
Strong verbal and written communication skills, with the ability to document work and collaborate with team members effectively
Self-motivated and eager to learn, with a proactive attitude toward problem-solving
Ability to prioritize tasks and adapt in dynamic work environments
Proficiency in English

Nice to have:

Previous experience in manufacturing maintenance, field operations, or a similar hands-on technical environment
Strong time-management skills with the ability to prioritize tasks effectively in a fast-paced setting
Familiarity with multi-axis machinery, such as CNC machines or 3D printers, including basic operation and troubleshooting
Proven ability to perform effectively under pressure and adapt to dynamic challenges

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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