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The Field Operations Executive is responsible for delivering and collecting gadgets across designated Bengaluru operational hubs, ensuring timely onboarding, quality assurance, and support for data collectors. All gadgets will be dispatched from and returned to the Instawork Office, 80 Ft Road, Koramangala, Bengaluru.
Job Responsibility:
Gadget Delivery & Collection - Deliver gadgets to assigned locations across hubs
Ensure timely delivery and pickup
All gadget flow begins and ends at Instawork Office, 80 Ft Road, Koramangala
Maintain accurate logs, signatures, and handover details
Ensure complete accountability for all devices
Onboarding Support (Procapture App) - Assist new data collectors with login and setup
Guide them through permissions and recording steps
Ensure onboarding is completed successfully
Live Quality Assurance (QA) - Conduct live checks for camera framing, lighting, and recording quality
Provide corrective instructions in real time
Real-Time Support - Address recording, login, or app-related issues during shifts
Escalate technical issues when needed
Reporting & Documentation - Submit daily summaries for deliveries, collections, and issues
Maintain accurate documentation for all hub activities