CrawlJobs Logo

Field Office Deskside Technician

nttdata.com Logo

NTT DATA

Location Icon

Location:
United States , Memphis

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Field Office Deskside Technician provides onsite IT Services at Field Offices within Mission and Site Support Services under the Service Delivery Line of Business, delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations. In addition to scheduled and on-demand support, the Technician staffs a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes—enhancing user satisfaction and minimizing downtime. Proficient in troubleshooting, IT asset management, and customer service, the role ensures efficient handling of changes and repairs while contributing to comprehensive IT support that maximizes productivity across mission-critical environments.

Job Responsibility:

  • Providing on-site IT services
  • Troubleshooting end-user devices
  • Managing IT assets
  • Staffing a Tech Bar for immediate troubleshooting
  • Performing MACD (Move, Add, Change, Delete) support
  • Proactive monitoring and break/fix services

Requirements:

  • High School Diploma or General Education Development (GED) Certification
  • Minimum 4 years experience performing deskside technical support roles or responsibilities
  • Ability to obtain Public Trust clearance

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Field Office Deskside Technician

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...
Location
Location
United States , Las Cruces
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 years experience performing deskside technical support roles or responsibilities
  • Ability to obtain Public Trust clearance
Job Responsibility
Job Responsibility
  • Proficiency in troubleshooting end-user devices
  • Ability to provide on-site IT support as needed
  • Familiarity with IT asset management
  • Strong communication and customer service skills
  • Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
  • Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations
Read More
Arrow Right

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 years experience performing deskside technical support roles or responsibilities
  • Ability to obtain Public Trust clearance
Job Responsibility
Job Responsibility
  • Proficiency in troubleshooting end-user devices
  • Ability to provide on-site IT support as needed
  • Familiarity with IT asset management
  • Strong communication and customer service skills
  • Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
  • Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations
Read More
Arrow Right

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 years experience performing deskside technical support roles or responsibilities
  • Ability to obtain Public Trust clearance
Job Responsibility
Job Responsibility
  • Proficiency in troubleshooting end-user devices
  • Ability to provide on-site IT support as needed
  • Familiarity with IT asset management
  • Strong communication and customer service skills
  • Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
  • Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations
Read More
Arrow Right

Regional Lead Administrator - IT Ops - Site Services

The Lead Administrator - IT Ops - Site Services is the point of contact between ...
Location
Location
United States , Carpinteria
Salary
Salary:
86000.00 - 138000.00 USD / Year
avantorsciences.com Logo
Avantor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in IT, engineering, or a related field of study or equivalent work experience
  • Managing a team of IT technicians both on- site and remote
  • ITIL best practices
  • IT service management tools
  • With PC, mobile, VDI, network, hosting, and printer technologies and vendors
  • Problem-solving, analytical, and project management
  • Obtain/ maintain a USA government security clearance
Job Responsibility
Job Responsibility
  • Identifying, researching and resolving complex technical problems
  • Site relationship management (IT liaison with local site management)
  • Front-office printer management
  • ELT (Executive Leadership Team) support
  • Team management
  • Change management
  • Network projects
  • IT Onboarding and Asset Management
  • Creating and managing escalation procedures and ensuring service levels are maintained
  • Documenting, tracking and monitoring problems to ensure resolution in a timely manner
  • Fulltime
Read More
Arrow Right

Tier 2 Deskside Technician

Provides Tier 2 desktop support to users for PC, server, mainframe applications,...
Location
Location
United States , Fort Meade
Salary
Salary:
Not provided
aac.com Logo
AAC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires a bachelor’s degree and a minimum of ten years of IT experience
  • At least six years must be specialized in Tier 2 support and relevant to the job description
  • Additional education or 4 years of experience may be substituted for some education/experience requirements
  • Required experience includes imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, mobile devices, printers), PC operating systems, (e.g., Windows 10/11, iOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, and other standard end user managed tools and peripherals
  • ITSM ticketing system experience required (e.g., Remedy, ServiceNow)
  • Must have an active DOD Secret security clearance
  • Must have an active Security+ certification
  • Must have a positive and patient customer service attitude, and the ability to effectively communicate orally and in writing
  • Must be able to work independently and within a team
Job Responsibility
Job Responsibility
  • Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware including but not limited to operating systems, email, standard desktop applications, printers, mobile devices and other standard end user managed tools, HW, and peripherals
  • Images new computers using a standard-image as well as securely wiping hard drives
  • Provisions and de-provisions equipment and accounts in support of during end user on- and off- boarding
  • Documents, tracks, resolves, and reports on incidents and requests using the designated ticketing system
  • May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems
  • Simulates or recreates user problems to resolve operating difficulties
  • Recommends systems modifications to reduce user problems
  • Maintains currency and high level of technical skill in field of expertise
  • Escalates incident to the appropriate team when the incident cannot be resolved by Tier 2
  • Must be able to provide occasional surge and Battle Assembly Weekend support
  • Fulltime
Read More
Arrow Right
New

Store Associate

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Long Beach
Salary
Salary:
18.31 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 27, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Pest Control Technician - Footrole

We are currently seeking a Pest Control Technician to join our dedicated team co...
Location
Location
United Kingdom , London Bridge
Salary
Salary:
31788.00 - 38000.00 GBP / Year
rentokil-initial.com Logo
Rentokil Initial
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Educated to GCSE (or equivalent) in Maths and English at level C (Grade 4) or above would be advantageous
  • Demonstrate excellent customer service and communication skills
  • Flexibility with working patterns to support business needs
  • You may be required to pass a DBS check depending on the role you have applied for
Job Responsibility
Job Responsibility
  • Inspecting customer premises for signs of pests and identifying potential risks
  • Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour
  • Offering valuable advice to customers on the maintenance and hygiene of their premises
  • Completing accurate reports after every visit
  • Providing exceptional customer service and upholding a professional image at all times
What we offer
What we offer
  • Additional opportunities to earn more with regular bonus and commission schemes
  • Up to zones 1 - 6 travel pass
  • Salary grading system - linked to performance for those keen to develop their career within our business
  • Opportunity to contribute to a Private Healthcare scheme
  • Enrolment in our company pension scheme
  • Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
  • Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers
  • Leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads
  • Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends
  • Long service recognition - includes an extra five days of annual leave entitlement after five years of service
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

Customer Service Representative – LANXESS UK. Join the Inorganic Pigments EMEA C...
Location
Location
United Kingdom , Burton-on-Trent
Salary
Salary:
Not provided
lanxess.com Logo
LANXESS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English (written and spoken)
  • Strong customer service and interpersonal skills
  • Excellent problem solving ability
  • Able to manage time effectively and work with minimal supervision
  • Active team player who supports collaboration and knowledge sharing
Job Responsibility
Job Responsibility
  • Take ownership of customer accounts and manage relationships with both internal and external stakeholders
  • Communicate effectively with customers, Area Sales Managers, logistics, production, laboratory teams, and European counterparts to meet customer requirements
  • Manage customer enquiries, master data maintenance, order tracking, and expediting
  • Create and maintain customer pricing records and support billing processes, including reviewing errors and issuing corrections
  • Discuss availability issues with customers and agree solutions such as lead time negotiation or alternative options
  • Monitor inventory status and product availability, supporting accurate demand planning and forecasting
  • Identify changes in customer demand, provide feedback to the sales team, and adjust forecasts accordingly
  • Support Supply Chain teams in establishing appropriate inventory levels based on customer forecasts
  • Proactively manage customer quality concerns, ensuring timely and sensitive communication
  • Monitor sales order blocks and escalate promptly to support swift resolution
What we offer
What we offer
  • Competitive compensation packages inclusive of a global bonus program and an individual performance bonus program
  • Retirement plans
  • Health programs
  • Life insurance
  • Medical care
  • Flexible working arrangements with global Xwork program
  • Training and development opportunities
  • Fulltime
Read More
Arrow Right