Field Office Deskside Technician Job at NTT DATA (San Diego)

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , Memphis

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

High School Diploma or General Education Development (GED) Certification
Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Providing on-site IT services
Troubleshooting end-user devices
Managing IT assets
Staffing a Tech Bar for immediate troubleshooting
Performing MACD (Move, Add, Change, Delete) support
Proactive monitoring and break/fix services

Fulltime

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , San Diego

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Proficiency in troubleshooting end-user devices
Ability to provide on-site IT support as needed
Familiarity with IT asset management
Strong communication and customer service skills
Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , Las Cruces

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Proficiency in troubleshooting end-user devices
Ability to provide on-site IT support as needed
Familiarity with IT asset management
Strong communication and customer service skills
Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , Phoenix

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Proficiency in troubleshooting end-user devices
Ability to provide on-site IT support as needed
Familiarity with IT asset management
Strong communication and customer service skills
Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations

Tier 2 Deskside Technician

Provides Tier 2 desktop support to users for PC, server, mainframe applications,...

Location

United States , Fort Meade

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

Requires a bachelor’s degree and a minimum of ten years of IT experience
At least six years must be specialized in Tier 2 support and relevant to the job description
Additional education or 4 years of experience may be substituted for some education/experience requirements
Required experience includes imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, mobile devices, printers), PC operating systems, (e.g., Windows 10/11, iOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, and other standard end user managed tools and peripherals
ITSM ticketing system experience required (e.g., Remedy, ServiceNow)
Must have an active DOD Secret security clearance
Must have an active Security+ certification
Must have a positive and patient customer service attitude, and the ability to effectively communicate orally and in writing
Must be able to work independently and within a team

Job Responsibility

Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware including but not limited to operating systems, email, standard desktop applications, printers, mobile devices and other standard end user managed tools, HW, and peripherals
Images new computers using a standard-image as well as securely wiping hard drives
Provisions and de-provisions equipment and accounts in support of during end user on- and off- boarding
Documents, tracks, resolves, and reports on incidents and requests using the designated ticketing system
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems
Simulates or recreates user problems to resolve operating difficulties
Recommends systems modifications to reduce user problems
Maintains currency and high level of technical skill in field of expertise
Escalates incident to the appropriate team when the incident cannot be resolved by Tier 2
Must be able to provide occasional surge and Battle Assembly Weekend support

Fulltime

Regional Lead Administrator - IT Ops - Site Services

The Lead Administrator - IT Ops - Site Services is the point of contact between ...

Location

United States , Carpinteria

Salary:

86000.00 - 138000.00 USD / Year

Avantor

Expiration Date

Until further notice

Requirements

Bachelor's degree in IT, engineering, or a related field of study or equivalent work experience
Managing a team of IT technicians both on- site and remote
ITIL best practices
IT service management tools
With PC, mobile, VDI, network, hosting, and printer technologies and vendors
Problem-solving, analytical, and project management
Obtain/ maintain a USA government security clearance

Job Responsibility

Identifying, researching and resolving complex technical problems
Site relationship management (IT liaison with local site management)
Front-office printer management
ELT (Executive Leadership Team) support
Team management
Change management
Network projects
IT Onboarding and Asset Management
Creating and managing escalation procedures and ensuring service levels are maintained
Documenting, tracking and monitoring problems to ensure resolution in a timely manner

Fulltime

New

Sales Administrator

We are currently working on behalf of a well-established and growing business ba...

Location

United Kingdom , Bradford

Salary:

26500.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a sales administration or customer service role within an office environment
Strong communication and interpersonal skills
A high level of attention to detail and accuracy
Good IT skills and confidence using CRM or order processing systems
The ability to manage multiple tasks and prioritise workload effectively
A proactive and positive approach to work

Job Responsibility

Handling incoming calls from customers in a professional and friendly manner
Taking customer orders and accurately inputting them onto internal systems
Preparing and issuing customer quotes
Processing orders from start to finish
Liaising with internal departments to ensure smooth order fulfilment
Providing customers with updates and resolving any queries
Delivering an excellent level of customer service at all times

What we offer

Supportive team environment
Opportunity to grow within a reputable business

Fulltime

New

Trainee Accountant (School & College Leaver Opportunity)

This is a fantastic opportunity for an individual starting their career in accou...

Location

United Kingdom , Banbury

Salary:

Not provided

Streets Chartered Accountants

Expiration Date

Until further notice

Requirements

A genuine interest in pursuing a career in accountancy
A strong willingness to learn and develop professionally
Good numerical skills and attention to detail
Strong written and verbal communication skills
A positive attitude and the ability to work well as part of a team
A proactive and organised approach to work
Basic IT skills, particularly Microsoft Excel and Word
Good educational attainment, including GCSE English and Maths at Grade 5 (or equivalent) or above

Job Responsibility

Entering client information onto accounting software and internal systems
Preparing working papers to support financial statements
Preparing fixed asset registers
Preparing schedules of debtors, creditors, prepayments and accruals
Assisting with VAT reconciliations and VAT return preparation
Preparing bank reconciliations
Posting accounting transactions and journals
Assisting with the preparation of statutory accounts
Assisting with the preparation of Personal Tax Returns
Assisting with the preparation of Corporation Tax Returns

What we offer

Competitive salary, pension and wellbeing benefits
28 days paid holiday (inclusive of bank holidays), increasing to 30 days after two years' service and 33 days after four years' service
Full support towards AAT qualifications, including tuition, study materials and exam fees
Paid study leave and exam support
Dedicated mentoring and career development
Exposure to a wide range of clients and industries
A supportive and collaborative working environment
Excellent long-term career progression opportunities
Employee Assistance Programme
Reward Gateway with discounts from major retailers

Fulltime

Select Country

Field Office Deskside Technician

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Field Office Deskside Technician

Field Office Deskside Technician

Field Office Deskside Technician

Field Office Deskside Technician

Field Office Deskside Technician

Tier 2 Deskside Technician

Regional Lead Administrator - IT Ops - Site Services

Sales Administrator

Trainee Accountant (School & College Leaver Opportunity)

Our AI answers in your language