Field Office Deskside Technician Job at NTT DATA (Las Cruces)

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , Memphis

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

High School Diploma or General Education Development (GED) Certification
Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Providing on-site IT services
Troubleshooting end-user devices
Managing IT assets
Staffing a Tech Bar for immediate troubleshooting
Performing MACD (Move, Add, Change, Delete) support
Proactive monitoring and break/fix services

Fulltime

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , San Diego

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Proficiency in troubleshooting end-user devices
Ability to provide on-site IT support as needed
Familiarity with IT asset management
Strong communication and customer service skills

Fulltime

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , San Diego

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Proficiency in troubleshooting end-user devices
Ability to provide on-site IT support as needed
Familiarity with IT asset management
Strong communication and customer service skills
Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations

Field Office Deskside Technician

The Field Office Deskside Technician provides onsite IT Services at Field Office...

Location

United States , Phoenix

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 years experience performing deskside technical support roles or responsibilities
Ability to obtain Public Trust clearance

Job Responsibility

Proficiency in troubleshooting end-user devices
Ability to provide on-site IT support as needed
Familiarity with IT asset management
Strong communication and customer service skills
Staffing a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
Delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end-user device operations

Field Technician Team Lead

We are offering a contract to hire employment opportunity for a Field Technician...

Location

United States , Augusta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must hold a minimum of 1 year of experience as a Field Technician or similar role
Proficiency in Microsoft Office suite
Experience with Active Directory is required
Must have a strong understanding and experience in Computer Hardware
Knowledge in Configuration Management is necessary
Skilled in handling Deployments
Deskside Support experience is a must
Prior experience leading a team of Field Technicians is preferred
Excellent problem-solving, communication, and team management skills
Ability to work in a fast-paced environment and adapt to diverse situations

Job Responsibility

Overseeing the performance and development of other Field Technicians
Travelling to various locations for on-site support, primarily within Connecticut
Providing face-to-face support to end-users when issues can't be resolved remotely
Delivering Level 1-2 help desk type support to users
Utilizing Microsoft and Windows systems to troubleshoot and solve technical issues
Actively participating in Windows Upgrade projects
Efficiently managing and configuring computer hardware
Ensuring the successful deployment of IT solutions and systems
Providing deskside support to end-users to ensure smooth operation
Utilizing Active Directory to manage networked resources

What we offer

Medical, vision, dental, life and disability insurance
401(k) plan
Free online training

Fulltime

Tier 2 Deskside Technician

Provides Tier 2 desktop support to users for PC, server, mainframe applications,...

Location

United States , Fort Meade

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

Requires a bachelor’s degree and a minimum of ten years of IT experience
At least six years must be specialized in Tier 2 support and relevant to the job description
Additional education or 4 years of experience may be substituted for some education/experience requirements
Required experience includes imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, mobile devices, printers), PC operating systems, (e.g., Windows 10/11, iOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, and other standard end user managed tools and peripherals
ITSM ticketing system experience required (e.g., Remedy, ServiceNow)
Must have an active DOD Secret security clearance
Must have an active Security+ certification
Must have a positive and patient customer service attitude, and the ability to effectively communicate orally and in writing
Must be able to work independently and within a team

Job Responsibility

Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware including but not limited to operating systems, email, standard desktop applications, printers, mobile devices and other standard end user managed tools, HW, and peripherals
Images new computers using a standard-image as well as securely wiping hard drives
Provisions and de-provisions equipment and accounts in support of during end user on- and off- boarding
Documents, tracks, resolves, and reports on incidents and requests using the designated ticketing system
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems
Simulates or recreates user problems to resolve operating difficulties
Recommends systems modifications to reduce user problems
Maintains currency and high level of technical skill in field of expertise
Escalates incident to the appropriate team when the incident cannot be resolved by Tier 2
Must be able to provide occasional surge and Battle Assembly Weekend support

Fulltime

Regional Lead Administrator - IT Ops - Site Services

The Lead Administrator - IT Ops - Site Services is the point of contact between ...

Location

United States , Carpinteria

Salary:

86000.00 - 138000.00 USD / Year

Avantor

Expiration Date

Until further notice

Requirements

Bachelor's degree in IT, engineering, or a related field of study or equivalent work experience
Managing a team of IT technicians both on- site and remote
ITIL best practices
IT service management tools
With PC, mobile, VDI, network, hosting, and printer technologies and vendors
Problem-solving, analytical, and project management
Obtain/ maintain a USA government security clearance

Job Responsibility

Identifying, researching and resolving complex technical problems
Site relationship management (IT liaison with local site management)
Front-office printer management
ELT (Executive Leadership Team) support
Team management
Change management
Network projects
IT Onboarding and Asset Management
Creating and managing escalation procedures and ensuring service levels are maintained
Documenting, tracking and monitoring problems to ensure resolution in a timely manner

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

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Field Office Deskside Technician

Job Description

Job Responsibility

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