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The Field Marketing & Sales Support Representative is responsible for promoting company products and strengthening customer relationships within the Japanese food market across Manitoba, Ontario, Quebec, and the Montreal area. This role focuses on in-person outreach to restaurants, retail stores, and food service businesses, providing product information and samples, identifying new business opportunities, and gathering market insights to support business development and sales growth. In addition to field marketing, the position provides essential sales, administrative, and reporting support by maintaining customer communication, following up on inquiries, sharing feedback on market trends and competitors, and assisting with internal projects. The role also supports events, trade shows, and operational tasks as needed, contributing to overall team success through a flexible, hands-on approach.
Job Responsibility:
Visit restaurants, retail stores, and food service businesses to introduce and promote company products
Build and maintain relationships with new and existing customers
Provide product samples, flyers, and basic product information
Identify potential new customers and business opportunities
Share customer feedback and market needs and trends
Support sales activities within assigned territories
Assist in achieving sales targets
Maintain regular communication with customers
Assist with following up on customer inquiries
Help introduce new products and promotions
Escalate customer issues when needed
Provide simple updates on customer visits and sales activities
Share feedback on market trends and competitor products
Perform basic data entry and maintain customer information
Assist with responding to emails or phone inquiries
Assist with product sampling, events, and trade shows
Support company projects
Help with occasional operational tasks
Perform other duties as assigned
Requirements:
High school diploma required
post-secondary education in Marketing, Business, or related field is an asset
Driver's license
Ontario Food Handler Certificate or equivalent is an asset
Business-level fluency in English
Proficiency in MS office
Has knowledge of Japanese foods
Able to speak and/or understand Japanese would be an asset
Team player with the ability to work independently
Legally entitled to work in Canada and able to work occasional overtime as required
Nice to have:
Post-secondary education in Marketing, Business, or related field