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The Field Operations Manager oversees field stewards, guest behavior, and crop protection. This role ensures guests follow rules, the fields remain protected, and the experience stays safe and enjoyable. This position requires authority, visibility, and strong guest communication skills. This role reports directly to the leadership team.
Job Responsibility:
Supervise all Field Stewards
Monitor guest behavior and enforce field rules
Address and resolve rule violations or safety concerns
Coordinate crowd flow in high-traffic areas
Ensure props and photo areas are used appropriately
Monitor field conditions (damage, mud, congestion)
Escalate serious issues to the Leadership Team
Adjust field operations based on volume or weather
Requirements:
Must be 16+ (18+ preferred)
Experience in crowd management, security, or guest services
Comfortable communicating with guests
Strong leadership and communication skills
Calm under pressure during peak times
Comfortable standing for long periods
Reliable transportation to and from the site
Ability to follow safety procedures and instructions