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Field Manager - Account Development

americanexpress.com Logo

Amex

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Location:
United States , North Carolina

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Category:
Sales

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Contract Type:
Not provided

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Salary:

69750.00 - 128000.00 USD / Year
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Job Description:

The Field Account Development Manager sits within a geographical territory and is responsible for the retention and continuous growth of our existing US Small & Medium Enterprise key client relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our array of cash flow and payment solutions, to deepen our relationship with these clients.

Job Responsibility:

  • Planning (10 – 20% of time) - Identify accounts not utilizing full terms and benefits of AXP commercial products and prioritize those clients
  • Relationship management (10 – 20% of time) - Proactively reach out to customers to uncover opportunities
  • Client solution (20 – 30% of time) - Use consultative skills to maintain and develop existing customer relationship and grow charge volume
  • Negotiate and close (20 – 30% of time) - Seek opportunities to up-sell and cross-sell
  • Compliance (100% of time) - Ensure adherence to American Express Code of Conduct and Sales Practices policies

Requirements:

  • Bachelor's degree preferred
  • Excellent sales experience, 3 - 5 years minimum
  • Experience partnering with clients across various markets / industries
  • Experience in a highly-regulated industry
  • Relationship management skills
  • Consultative selling skills
  • Closing skills
  • Influence & persuasion skills
  • Demonstrating value skills
  • Results focus
  • Market, industry, & product knowledge
  • High learning agility
  • Intellectually curious
  • Collaborative and growth mindset
  • Personal accountability
  • Compliance focused
  • Candidates must reside in Raleigh or Durham area
What we offer:
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers
  • Free and confidential counseling support through Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
March 24, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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