Field IT Support Specialist Job at Robert Half (Springfield)

Field Support Specialist

At Inetum, we value your talent and offer opportunities for growth! We are seeki...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Educational background in IT, Computer Science, or related fields
Relevant certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or ITIL Foundation are advantageous
Proficient in troubleshooting hardware, software, and network-related issues
Knowledge of operating systems (e.g., Windows, macOS, Linux) and basic networking principles (TCP/IP, VPNs, DNS)
Familiarity with ticketing systems and IT support tools, such as ServiceNow or JIRA
Ability to diagnose and resolve technical issues under time constraints
Analytical thinking to identify root causes and implement effective solutions
Excellent communication skills to provide clear instructions and updates to non-technical users
A team-oriented mindset with the ability to collaborate with various departments
A customer-first approach, ensuring user satisfaction

Job Responsibility

Diagnosing and troubleshooting hardware, software, and network issues for on-site teams
Setting up new equipment and ensuring existing systems are updated and functioning properly
Educating staff on how to use specific technologies or systems effectively
Keeping detailed records of issues resolved, updates applied, and processes implemented
Interacting with both internal teams and external clients to address concerns and provide solutions
Identifying potential risks and implementing preventive measures to minimize downtime.

Fulltime

Desktop/Field Support Specialist

Intratek Computer, Inc. is seeking a Desktop/Field Support Specialist to join ou...

Location

United States , Phoenix

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

A minimum of three (3) years of professional level experience providing technical support for system infrastructure and/or software
15 credit hours in computer science or a related field
An equivalent combination of related experience and education may be considered
Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required in order to support 24×7 operations
The successful candidate must pass a Federal background check
Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel staff
This position requires the candidate be able to safely lift up to 50 pounds and walk up to Five (5) miles per day
Must possess and maintain a valid Arizona driver’s license with a clean record
Accurate color perception is required to safely work with electrical wiring

Job Responsibility

Provide after-hours support to airport operations, passengers and tenants. This would include coordination of after-hours help desk calls, ticket distribution and resolution
Provide after-hours support to Technology team for change management, projects and system outage resolution
Provide first level support by troubleshooting and repairing mission critical systems that require 100% uptime
Preventive and Corrective Maintenance
Install software updates, create, and deploy images on end user workstations
Work with vendors and contractors for issues requiring 2nd level support
Maintaining inventory control and conducting audits
Provide first level training when needed

What we offer

Medical benefits
Paid vacation
Paid holiday

Fulltime

IT Support Specialist

We are seeking a skilled and proactive IT Support Specialist to join our client’...

Location

United States , Houston

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field preferred
Minimum 2 years of experience in a desktop support or IT helpdesk role
Strong knowledge of computer hardware, operating systems, and software applications
Excellent troubleshooting and problem-solving skills
Familiarity with remote access systems, voice networks, and basic server support
Excellent interpersonal, verbal, and written communication skills
Highly organized, self-motivated, and able to manage multiple tasks in a fast-paced environment
Willingness to learn scripting and automation tools (e.g., PowerShell, Python)
Team player with a proactive approach to continuous learning and support
Valid driver’s license and ability to travel between offices as needed

Job Responsibility

Provide prompt, professional technical support to end users across Houston, Cy-Fair, Conroe, Texas City, Richmond, Liberty, Beaumont, Denver, and other office locations
Set up new employees with computers, phones, applications, and access credentials
Troubleshoot and resolve hardware, software, printer, and connectivity issues
Install and upgrade desktop operating systems and business-critical applications
Maintain, re-image, refresh, and securely wipe company laptops and desktops
Support and escalate maintenance of network printers and peripherals
Resolve issues related to firm-specific and mission-critical applications
Maintain the firm’s IT security posture, following established protocols
Document IT processes and maintain up-to-date records
Act as a backup for mailroom operations, including mail processing and delivery

Fulltime

IT Support Specialist

We are seeking an IT Support Specialist to join our team in Hartsdale, New York....

Location

United States , Hartsdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a similar role
Proficient in Desktop Support
Familiarity with Student Information Systems
Experience in handling Audio Video equipment
Excellent problem-solving skills
Ability to communicate technical information to non-technical staff
Strong knowledge of network security practices and anti-virus programs
Ability to work independently and in a team
Excellent customer service skills
Bachelor’s degree in Information Technology or related field preferred

Job Responsibility

Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries
Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues
Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity
Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations
Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management
Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Technical Support Specialist

We are looking for a Technical Support Specialist who has experience in an end-u...

Location

Salary:

26.00 - 36.00 USD / Hour

canfield scientific

Expiration Date

Until further notice

Requirements

Technical school certificate or bachelor’s degree, preferably in support services
3 years’ experience with direct customer support in a technical setting
Strong written and verbal communication on a technical level in a professional manner
Demonstrated experience in troubleshooting Windows based applications, networking issues, and hardware peripherals
Ability to communicate status clearly and follow through issue completion for ongoing support resolution
Basic understanding of network protocols such as DHCP, DNS

Job Responsibility

Provide direct customer support for various hardware systems to end users, which could include medical field personnel
Directly assist the end-users experiencing difficulty with software issues, including networking problems, and working with development and management teams when more complex issues are discovered
Answer and evaluate email requests for assistance from end-users experiencing problems with hardware and software
Analyze information provided by the end user to determine the best solution to the issue and work with the end user to resolve the issue while providing the top-level customer service experience
Assist corporate subsidiaries and international distributor partners in troubleshooting software and hardware

What we offer

Paid days off
Medical, dental, and vision insurance
May be eligible for a discretionary bonus
401(k) plan with employer match (currently set at 50%)

Fulltime

IT Help Desk Support Specialist

We are seeking an IT Helpdesk Specialist to join our IT support team. This role ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology or a relevant field
Industry certification in relevant computer languages or software
2+ years of proven experience in a heavy customer focus position involving technical knowledge of companies’ products and services
Excellent decision-making, time management and problem-solving skills
Adaptable and flexible in a fast-changing industry and work environment
Ability to be able to handle customer feedback on IT services
Excellent communication and interpersonal skills
Experience in desktop hardware/ software configuration in an enterprise environment
Working knowledge of Microsoft services and tools such as O365, Azure, SharePoint, OneDrive, and Active Directory
In-depth knowledge of Mobile device management (JAMF/ Intune)

Job Responsibility

Serves as first point of contact for the Help Desk Team and provides technical support to employees, assisting with hardware and software issues via phone, email, and chat
Create and maintain comprehensive documentation for IT systems, configurations and processes
Manage and prioritize help desk ticket queues, ensuring all requests are addressed in a timely and effective manner
Responsible for studying their employer’s current computer system, identifying areas that need improvements or overhauls and implementing these changes
Configure and deploy equipment for new hires (laptops, desktops, iPhones etc.) and conduct IT new hire orientation
Decommission exiting employee’s computer equipment
Contribute to the continuous improvement of the help desk process
Manage Electronic Data Interchange of business information with suppliers
Keep record of problems and their resolution
Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Fulltime

Software Support Specialist

We are looking for a customer- and service-oriented individual to join our Custo...

Location

Romania , Timisoara

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Completed education, ideally in the IT field
Knowledge in user support for PCS (IntusComm), dormakaba or datafox (datafox Studio) hardware is an advantage
Customer- and service-oriented work and teamwork skills
Strong communication skills
Good technical understanding
Good English and German skills

Job Responsibility

Technical customer support for our ATOSS solution via phone, E-Mail, and remote maintenance
Taking customer inquiries, analyzing, and offering solutions
Answering questions about our software directly as well as via our ticket system
Advising customers on the implementation of HR processes
Close collaboration with our consultants and the development department
Developing and testing corresponding solutions
Documenting the activities carried out in our ticket system

What we offer

meal vouchers
performance bonus
recommendation bonus
voluntary company bonus
free parking at our VOX Technology Park location in Timisoara
Bookster for bookworms
gaming rooms & rooftop access in Timisoara
flexibility through HYBRID working style (50% work from home)
23 vacations days from start
Diversity & Inclusion Team – culture talks

Fulltime

Customer Support Specialist

A reputable and dynamic international brokerage firm is seeking a highly motivat...

Location

Netherlands , Amsterdam

Salary:

Not provided

Gitmax

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Economics, Finance, or a related field
1-2 years of customer support experience in the financial sector (brokerage experience is a plus)
Fluent in Dutch and English (both spoken and written)
Strong interpersonal skills and a proactive mindset
Based in or near Amsterdam
Ability to collaborate effectively within an international team

Job Responsibility

Act as the first point of contact for retail and professional clients, delivering high-quality customer service and assistance
Provide support with technical inquiries related to the trading platform
Monitor and manage client requests efficiently, coordinating with internal teams to resolve issues
Address customer complaints with professionalism, ensuring positive resolutions and client satisfaction
Assist with KYC/CDD processes and contribute to their successful implementation

What we offer

Competitive salary with performance-based rewards
Travel expense reimbursement
Career growth opportunities with professional development support
Central Amsterdam office with flexible working hours
Regular team-building events and cross-border networking opportunities
Company-provided laptop and necessary work equipment

Fulltime

Field IT Support Specialist

Robert Half

Location:
United States , Springfield

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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Location:United States , Springfield

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 06, 2026

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United States , Springfield

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Contract Type:
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Job Posted:
January 06, 2026