Field Executive - Jo Malone / Kilian / Frederic Malle

A. Sales⁃Related Responsibilities Sales Support ⁃ Review retail sales targets and performance of each door on a monthly basis with ASOM ⁃ Analyze performance of business vs. sales objectives, sales trends and competition ⁃ Generate sales reports ⁃ Ensure brand image and visual merchandising are in line with brand standards and philosophy at retail counters ⁃ Coordinate and execute the setup of all promotions, in⁃store programs and activities ⁃ Ensure BAs are aware of the marketing calendar, promotions etc ⁃ Give direction and specific instructions to BAs on how to do their jobs to achieve their sales goals (To individually coach BAs based on their strengths and weaknesses) Marketing Support ⁃ Coordinate and execute Newness, promotions and in⁃store programs setup in collaboration with ASOM and the Store Design Visual Merchandising team. ⁃ Monitor product trends, performance and identify potential sales opportunities to ASOM and Marketing team. ⁃ Ensure all go⁃to⁃market materials and promotional elements are available on time in store to support launches. ⁃ Provides promotions report to sales & marketing team post⁃campaign implementation as well as competitive intelligence on competitors' programmes. Supervision and Team Management of Beauty Advisors ⁃ Assist ASOM in recruiting, onboarding, and the management of BA headcount and productivity to ensure sufficient staffing coverage for the counters ⁃ Ensure BA uphold grooming standards of the brand they represent B. Education ⁃ Train and develop Beauty Advisors Counter Coaching ⁃ Connect with BAs both through Virtual Learning Tools and in⁃store meetings to train and coach on general selling skills i(e.g. how to service customers, how to upsell/ / cross sell, how to improve one's productivity. ⁃ Coach BA's on brand stories, hero products, and other important brand⁃specifics for ELC brands close by on the sales floor ⁃ Utilize E⁃learning platforms, including brand⁃agnostic content, to coach BAs towards improving customer experience and sales productivity. ⁃ Conduct Beauty Advisors/ Generic Staff Training of smaller doors ⁃ Closely collaborate with the Education team to develop all training/ coaching materials based on touchpoint needed. Sales & Education Executives are more likely to focus on brand⁃agnostic topics and to reinforce learnings around branded concepts first introduced by the Education Team ⁃ Coach and motivate BAs based on individual talents and skills to drive sales objectives and brand equity Orientation / Basic New hires training ⁃ Conduct initial on⁃barding for new Beauty Advisors in lower tier doors to ensure that they are well versed on their brands(s) and the travel⁃retail working environment. C. General ⁃ Spend minimum 70 percent of time in⁃store, working and coaching BAs.