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ICON is looking to add a Field Engineering Technician III to our Field Engineering team. As a Field Engineering Technician, you will independently commission, troubleshoot, and maintain ICON’s 3D printers and related systems safely, efficiently, and compliantly. They work with a high degree of autonomy on complex tasks, anticipating issues and mitigating risks while ensuring consistent operations. This role requires advanced mechanical and electrical knowledge, including proficiency in PLCs, VFDs, cabling, and troubleshooting. Field Engineering Technician's contribute as informal leaders, supporting team development by mentoring Field Engineering Technician I-level employees and guiding others in decision-making. They demonstrate strong communication and documentation practices, ensuring clear shift handoffs, accurate troubleshooting records, and operational alignment across teams. They consistently exhibit initiative, ownership, and operational discipline, enabling ICON to deliver reliable, groundbreaking technology in the field.
Job Responsibility:
Commission, troubleshoot, and maintain ICON’s 3D printers and related systems with minimal supervision
Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility
Perform preventive maintenance, inspections, and monitoring of printer performance to reduce downtime
Regularly analyze printer data to foresee potential issues and proactively address them
Lead the coordination of complex tasks while ensuring team safety, operational efficiency, and compliance
Document troubleshooting steps, repairs, replacements, and shift handoffs in ICON’s ticketing system
Build strong working relationships with Print Operators and other cross-functional teams to ensure smooth project execution
Train and mentor Field Engineering Technician I employees, contributing to their skill development and overall team effectiveness
Follow SOPs, workflows, and team instructions with a disciplined, process-oriented approach
Willingness to travel outside of Miami, FL, for multiple weeks at a time
Flexible availability to work nights and weekends as needed
Requirements:
4+ years as a Field Engineering Technician I or equivalent experience in a technical, hands-on role
Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT)
Strong troubleshooting skills across electrical, mechanical, and control systems
Advanced knowledge of PLCs, VFDs, cabling, and related printer systems (preferred)
Works independently on complex tasks
anticipates issues and mitigates risks
Strong communication and documentation skills
Takes ownership of decisions in local operations
can guide and mentor peers when needed
Willingness to travel outside of Miami, FL, including extended stays and on-call, nights, and weekends
Proficiency in English, spoken and written
OSHA 10, CPR, and heavy equipment certifications
Ability to lift and carry up to 50 pounds safely and regularly
Comfortable working in various outdoor environments, including extreme temperatures (above 100°F or below freezing), sun, rain, mud, and areas with limited infrastructure
Comfortable standing and moving on your feet for the majority of the workday as well as climbing ladders and carrying material buckets
Nice to have:
Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls
Experience in remote device operation and system navigation
Proficiency in welding (various types)
Experience contributing feedback to refine best practices and improve team workflows