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The Field Engineer II reports to the Team Leader, Field Engineering Services, in support of MUSC’s academic, research and healthcare missions. Under indirect supervision, the Field Engineer II provides a variety of operational, consultative and collaborative functions within the Information Solutions infrastructure domain. This position assists with the development, implementation and maintenance of end user computing devices. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings and provides input on intelligent solutions to improve efficiencies.
Job Responsibility:
Provides a variety of operational, consultative and collaborative functions within the Information Solutions infrastructure domain
Assists with the development, implementation and maintenance of end user computing devices
Provides proactive and reactive support
Participates in team and project meetings and provides input on intelligent solutions to improve efficiencies
Coaches and transfers knowledge to peers and staff
Requirements:
A high school diploma and four years directly related experience
or a bachelor’s degree and two years directly related experience required or a Masters’ Degree in a related field
Excellent interpersonal, analytical, customer service and communication skills required
Physical requirements including continuous standing, sitting, walking, bending, and frequent lifting of up to 50 lbs force