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Field Engineer - Break Fix

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360 Resourcing Solutions

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Location:
United Kingdom , Bishop's Stortford

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

28000.00 - 33000.00 GBP / Year
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Job Description:

Reporting to the Operations Manager the Field Engineer will then be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, break fix & fibre specifications.

Job Responsibility:

  • Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard
  • Break Fix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix
  • Service repair on PIA PON network communities
  • Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction
  • Fibre splicing and testing
  • Responsibility for their own and teams’ assurance across quality and Health & Safety standards

Requirements:

  • A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP)
  • Previous experience of installations, fault fix, repair and / or maintenance
  • Ability to troubleshoot, diagnose and fault fix network issues
  • Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA
  • Able to understand, interpret and adhere to risk & method assessments
  • Full driving licence (manual), held for 12 months+
  • DBS check (or ability to pass)
  • Ideally already hold a NRSWA Operative accreditation

Nice to have:

  • Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA
  • Ideally already hold a NRSWA Operative accreditation
What we offer:
  • Generous employer pension
  • up to 8% matched contribution
  • Income protection & life assurance
  • 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
  • Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
  • Unlimited access to online training and development content via our Learning Management System
  • Long service benefits and monthly employee recognition
  • Enhanced maternity and paternity provisions
  • Flexible working environment
  • Health & Wellbeing initiatives and company funded social events

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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