Field Engineer - Break Fix Job at 360 Resourcing Solutions (Cambridge)

Field Engineer - Break Fix

Location

United Kingdom , Newbury

Salary:

28000.00 - 32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP)
Previous experience of installations, fault fix, repair and / or maintenance
Ability to troubleshoot, diagnose and fault fix network issues
Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA
Able to understand, interpret and adhere to risk & method assessments
Full driving licence (manual), held for 12 months+
DBS check (or ability to pass)
Ideally already hold a NRSWA Operative accreditation

Job Responsibility

Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard
Break Fix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix
Service repair on PIA PON network communities
Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction
Fibre splicing and testing
Responsibility for their own and teams’ assurance across quality and Health & Safety standards

What we offer

Generous employer pension
up to 8% matched contribution
Income protection & life assurance
25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to online training and development content via our Learning Management System
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events

Fulltime

Field Engineer - Break Fix

Reporting to the Operations Manager the Field Engineer will be responsible for a...

Location

United Kingdom , Oxford

Salary:

28000.00 - 32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP)
Previous experience of installations, fault fix, repair and / or maintenance
Ability to troubleshoot, diagnose and fault fix network issues
Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA
Able to understand, interpret and adhere to risk & method assessments
Full driving licence (manual), held for 12 months+
DBS check (or ability to pass)
Ideally already hold a NRSWA Operative accreditation

Job Responsibility

Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard
Break Fix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix
Service repair on PIA PON network communities
Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction
Fibre splicing and testing
Responsibility for their own and teams’ assurance across quality and Health & Safety standards

What we offer

Generous employer pension
up to 8% matched contribution
Income protection & life assurance
25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to online training and development content via our Learning Management System
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events

Fulltime

Field Engineer - Break Fix

Reporting to the Operations Manager the Field Engineer will then be responsible ...

Location

United Kingdom , Bishop's Stortford

Salary:

28000.00 - 33000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP)
Previous experience of installations, fault fix, repair and / or maintenance
Ability to troubleshoot, diagnose and fault fix network issues
Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA
Able to understand, interpret and adhere to risk & method assessments
Full driving licence (manual), held for 12 months+
DBS check (or ability to pass)
Ideally already hold a NRSWA Operative accreditation

Job Responsibility

Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard
Break Fix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix
Service repair on PIA PON network communities
Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction
Fibre splicing and testing
Responsibility for their own and teams’ assurance across quality and Health & Safety standards

What we offer

Generous employer pension
up to 8% matched contribution
Income protection & life assurance
25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to online training and development content via our Learning Management System
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events

Fulltime

Field Engineer - Break Fix

Reporting to the Operations Manager the Field Engineer will then be responsible ...

Location

United Kingdom , Farnborough

Salary:

28000.00 - 32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Background in Civils, Fibre and/or Telecoms, ideally fibre optic networks (FTTH/FTTP)
Previous experience of installations, fault fix, repair and/or maintenance
Ability to troubleshoot, diagnose and fault fix network issues
Previous knowledge and experience of in the field Civils specifications desirable (e.g., NRSWA)
Able to understand, interpret and adhere to risk & method assessments
Full driving licence (manual), held for 12 months+
DBS check (or ability to pass)
Ideally already hold a NRSWA Operative accreditation

Job Responsibility

Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard
Break Fix could include traditional underground/buried network as well as PIA overhead and underground issues and fix
Service repair on PIA PON network communities
Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction
Fibre splicing and testing
Responsibility for their own and teams’ assurance across quality and Health & Safety standards

What we offer

Generous employer pension
up to 8% matched contribution
Income protection & life assurance
25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to online training and development content via our Learning Management System
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events

Fulltime

Senior Installation Field Engineer

Job description: Intratek Computer, Inc., an Irvine, California based company, w...

Location

United States , Hot Springs

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
Experience in managing technical teams
Experience with Wi-Fi hardware – Configuration, Management, and Issue Resolution
Experience with network hardware – Install, Configuration, Management, and Issue Resolution
Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
Possession of excellent written and verbal communication skills
Experience writing reports/deliverables
Familiar with network technologies analyzing network traffic and determining network issues

Job Responsibility

Manage a team of onsite technicians supporting the EHRM deployment and training project
Setup equipment at various training sites
Verify each computer has the most current computer image
Ensure computer is available for scheduled security scans and updates
Active Directory assignment for training use
Configure network connectivity in the training room
Install computer peripherals at each training seat
Baseband network Connectivity-Configuration, Management, Issue Resolution
Internet Connectivity- Configuration, and Issue Resolution
Wi-Fi hardware configuration/management

What we offer

Medical benefits
Paid vacation
Paid holidays

Fulltime

Customer Support Field Engineer

As the dedicated Customer Support Field Engineer / Field Service Technician for ...

Location

United States , Atlanta

Salary:

33.20 - 45.83 USD / Hour

Formlabs GmbH

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in a STEM-related field
You have hands-on repair experience
You have a valid passport
You are capable of performing job function utilizing written procedures, verbal instructions and visual aids
Ability to work independently with little direct supervision while traveling 80+% of the time
You are located in close proximity to Hartsfield-Jackson Atlanta International Airport

Job Responsibility

Installation & Customer Training (On-Site): Equipment Installation, User Training, Demonstrations
Break-Fix & Maintenance (On-Site): Rapid Response, Preventative Maintenance, Troubleshooting
Logistics & Reporting: Visit Volume, Travel Management, Documentation

What we offer

Robust equity program to build future wealth through RSUs
Comprehensive healthcare coverage (Medical, Dental, Vision)
401K matching and access to financial advisors
Generous paid Parental Leave (up to 16 weeks)
Tenure-based paid Sabbatical Leave (up to 6 weeks)
Regular sponsored professional development opportunities
Many opt-in culture events across our diverse community
Unlimited 3D prints

Fulltime

Field Technical Support Engineer

Within the family there is a range of technical and managerial customer on-site ...

Location

Singapore , Singapore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Diploma / Bachelor's degree or equivalent in Computer Science, IT, Engineering, or related fields
1-3 years working experience in field service technical related areas desired
Strong understanding of server hardware technology, Windows/Linux environments and troubleshooting hardware problems
Strong problem-solving skills (proactive, reactive and creative based on clearly defined procedures
Conceptual understanding of IT infrastructure environments
Strong Customer relationship building skills
Ability to manage complex Customer problems
Ability to perform while under high-pressure situations
Basic knowledge of change management process and tools available, particularly in a Data Center environment

Job Responsibility

Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Provide onsite support at customer sites with the installation, configuration, and implementation of compute and storage solutions
Provide onsite break fix support to troubleshoot and resolve technical issues/problems on customer systems
Tasks may include performing system configurations, troubleshooting system errors/problems, monitoring and/or testing system performance, and contributing to the design of technical solutions for customer environments
Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Build relationship with management in assigned accounts
Sets expectations with customers based on defined parameters
Participate in a 24x7 shift rotation to provide availability and responsiveness to critical issues

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

Network Security Engineer (Zscaler SASE)

Works as part of a 24/7 team working on rotational shifts. Works as part of Plat...

Location

United States , Plano

Salary:

112000.00 - 149000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years experience in Security including Zscaler SASE experience
Seasoned experience in technical support to clients
Seasoned experience in diagnosis and troubleshooting
Seasoned experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools
Seasoned experience providing remote support in Security Technologies
Seasoned experience in SOC/CSIRT Operations
Seasoned experience in handling security incidents end to end
Knowledge on networking, Linux and security concepts
Knowledge on log collection mechanism such as Syslog, Log file, DB API
Knowledge in security architecture

Job Responsibility

Works as part of a 24/7 team working on rotational shifts
Works as part of Platform and Content Engineering handling tunings, stakeholder requests, escalations, reporting, trainings
Administers the organization's security tools to gather security logs from their environment
Performs lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update
Adheres to SOPs and notify stakeholders on log flow/log format issues
Documents best practices
Identifies opportunities to make automations which will help the incident response team
Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S's, and general security infrastructure
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as and when required

What we offer

Incentive compensation based on individual and/or company performance
Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

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Field Engineer - Break Fix

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