Field Customer Engineer Job at Hewlett Packard Enterprise (Riyadh)

Field Service Engineer

The Field Service Engineer 2 executes regular and irregular maintenance activiti...

Location

Japan , Kitakami

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Experienced Field Service Engineer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience
Experienced in technical industry is required and/or semiconductor industry experience prefered
Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software
Has complete knowledge on product functionality of the main modules/sub-modules

Job Responsibility

Problem analysis and approach
Problem handovers and routing
Repairs
Procedures
Training / advice
Process Optimization
Knowledge build-up and transfer
Coaching

Fulltime

Field Service Engineer

Work with a major participant in the semiconductor industry and directly support...

Location

Germany , Dresden

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor degree or State-certified technical engineer in an Engineering field (e.g. Mechanical Engineering, Electrical Engineering or Mechatronics) or work experience
2-5 years of relevant work experience
Experience with technical customer support
Strong hands-on and troubleshooting skills
Good communication skills, fluent in English and German desirable
Ability to work in a high-pressure environment
Strong logical thinking, problem solving skills and show attention to details
Take ownership and responsibility, be able to adapt to changing customer circumstances
Be a strong team player within a multi-cultural environment
Domestic and international travel may be required up to 20%

Job Responsibility

Diagnose, repair, and troubleshoot ASML's cutting-edge equipment
Guarantee equipment dependability and uptime
Carry out both preventative maintenance and corrective measures
Organize and safeguard resources to guarantee that all equipment and supplies are available when needed
Record and report technical actions
Compile crucial information, evaluate challenging circumstances, and put innovative solutions into action
Work in day/night shifts

Fulltime

Field Engineering Technician- Agriculture

Field Engineer Technicians are the boots on the ground for the engineering and p...

Location

United States

Salary:

25.00 - 35.00 USD / Hour

Blue River Technology

Expiration Date

Until further notice

Requirements

Farming and agricultural related background and knowledge
Excellent verbal and written English communication skills
Project professionalism and represent the company well through courteous communications
Willingness to travel extensively and work outdoors
Safe driving record and ability to operate company vehicles

Job Responsibility

Field data collection activities for projects when and where needed
Provide in-field engineering support, including data collection, field testing, troubleshooting, diagnosing, resolving, and documenting all aspects of the products
Provide an interface for product development teams to understand the evolving needs of customers
Perform hands-on set-up, maintenance, testing and customization in the field per engineering test requirements
Track and manage recurring issues, from problem identification to resolution
Transport and operate field equipment as needed

What we offer

Tools, equipment, and vehicles are provided by the employer
The employer reimburses for all travel-related expenses

Fulltime

Field Engineer II

Performs drive testing data collection of Macro networks. Responsible for data c...

Location

United States , Sacramento

Salary:

Not provided

MobileNet Services

Expiration Date

Until further notice

Requirements

BS/AS in Electrical Engineering, Computer Engineering, Mechanical Engineering or related degree or equivalent experience
Should have a good understanding of engineering concepts and must show aptitude and desire to learn and advance in a technical field
Must be able to understand technical procedures
Must be able to read maps, work a GPS and follow instructions
Proficient in office computer applications: Excel, Word and Outlook
Good analytical, interpersonal, and communication skills
Ability to work days or nights with minimal supervision
Must speak and write fluently in English
Candidates must be legal residents or authorized to work in the US for any employer
Must have and maintain a CLEAN and VALID state driver’s license

Job Responsibility

Performs drive testing data collection of Macro networks
Configure test devices to collect information for specified technology
Assist in implementing solutions and providing reports in a timely manner
Setup, calibrate and maintain testing equipment for various testing scenarios
Understand data collection expectations, deliverables, and time constraints
Create daily summary emails and timestamps for tracking purposes
Able to complete project deliverables with minimal direction
Interact with the engineering team, project management and with customers

What we offer

Vehicle and all travel expenses will be provided

Fulltime

Customer Support Engineer

Customer Support Engineer for Scanner光刻 in Shanghai.

Location

China , Shanghai

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

BS degree in an engineering field or equivalent experience
mechanical aptitude
knowledge of pneumatics, hydraulics, electronics, semiconductor processes, relevant software, and related
knowledge of safety procedures required
sufficient oral and written English level
off line analysis capability
analysis techniques and tools
analyzing capability
open-minded and communication skills
passionate and willing to learn

Job Responsibility

Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
analyze applicability, accuracy and adherence to design specifications
recommend design changes or substitution of materials when appropriate
evaluate and diagnose problems and make appropriate repairs
work with co-workers, customer & field support in isolating and solving problems
maintain and optimize equipment on a daily basis to enhance functionality and prevent problems
train customers in use and routine maintenance of equipment
answer customer questions and assist customers in a professional manner
act as a resource for users on routine malfunctions
advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures

Fulltime

Field Support Engineer

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Shanghai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Support Engineer

Location

China , Shanghai

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in an engineering field or equivalent experience
mechanical aptitude
knowledge of pneumatics, hydraulics, electronics, semiconductor processes, relevant software
sufficient oral and written English level
off line analysis capability
analyzing capability
open-minded and good communication skills
passionate and strong willingness to learn
can work flexibly, can accept overtime working
have initiative to communicate with colleagues and learn from them

Job Responsibility

Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
Analyze applicability, accuracy and adherence to design specifications
Recommend design changes or substitution of materials when appropriate
Evaluate and diagnose problems and make appropriate repairs
Work with co-workers, customer & field support in isolating and solving problems
Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems
Train customers in use and routine maintenance of equipment
Answer customer questions and assist customers in a professional manner
Act as a resource for users on routine malfunctions
Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures

Field Support Engineer

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 5-7 years working experience in related fields desired
Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
Broad knowledge of corporate organization, job, and policies
Comprehensive business, technical or functional knowledge at an expert level
Communicate tactfully with diplomacy up to senior management levels within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination
Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation
Provide suggestions for operational efficiencies

Job Responsibility

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk
Integrate technical knowledge and business understanding to create solutions for customers
Resolve single- and cross- technology incidents independently
Work with team members to resolve unusually complex or cross- technology incidents
Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Apply company solutions to meet highly complex customer needs
Identify additional services that could lead to future service revenue growth
Provide technical consulting during contract renewal discussions
Build and maintain strong relationship up to senior management level in assigned accounts
Design and deliver support solutions using specific industry knowledge and expertise

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Field Customer Engineer

Hewlett Packard Enterprise

Location:
Saudi Arabia , Riyadh

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
October 22, 2025

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Job Posted:
October 22, 2025