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Field Coordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Sheffield

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

23809.50 GBP / Year
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Job Description:

Field Coordinator to join our dynamic team and keep our field operations running smoothly. This is a full time, permanent position based in our Sheffield office. You will play a vital role in managing field cases, ensuring they are efficiently allocated and progressed according to service level agreements (SLAs). You'll handle pre-allocation checks, communicate with field agents, and keep field diaries up to date, all while ensuring work complies with legal timeframes.

Job Responsibility:

  • Allocate work to field agents following the agreed process
  • Review and analyse data to make informed allocation decisions
  • Support our service delivery through a variety of coordination tasks
  • Work closely with third-party contacts and stakeholders to meet booking needs
  • Maintain field diaries and holiday logs
  • Produce reports to support business analysis
  • Communicate with field agents on short-turnaround cases to ensure SLA delivery
  • Use your knowledge of UK geography to efficiently manage field case allocations

Requirements:

  • Goal-oriented and reliable
  • Trustworthy, people-focused, and positive
  • Able to adapt to change and tackle challenges
  • Strong organisational skills and great attention to detail
  • Confident decision-maker with good problem-solving skills
  • Strong written and verbal communication
  • Good customer service skills
  • Able to work well in a fast-paced environment
  • Comfortable using Excel, with the ability to handle data and spreadsheets
  • Familiarity with UK geography to assist in case allocations

Nice to have:

Experience in a similar role or industry is a plus, but not essential

What we offer:
  • Convenient Office Location: Free parking and excellent public transport links (tram/bus)
  • Generous Time Off: 25 days of annual leave, plus bank holidays and a Christmas shutdown
  • Family Support: Enhanced maternity and paternity packages to help support your growing family
  • Health & Wellbeing: Access to a health cash plan for you and your family’s healthcare needs
  • Lifestyle Perks: Discounts on high street and online shopping, travel, socializing, and wellbeing
  • Pension Scheme: Secure your financial future with our competitive pension scheme

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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