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Field-Based Furniture Planner

https://www.ikea.com Logo

IKEA

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Location:
United Kingdom , Inverness

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Category:

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year

Job Description:

Join Us as a Field-Based Furniture Planner – Inverness. Ready to expand IKEA’s reach in Inverness? At IKEA, we’re on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our trusted home furnishing solutions directly to customers who don’t live near a store. As a Field-Based Furniture/Home Planner, you’ll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isn’t just a job—it’s an opportunity to combine creativity, purpose and the freedom to manage your own workload with the backing of one of the most loved brands in the world.

Job Responsibility:

  • Manage and follow up on appointments
  • Visit customers’ homes to plan and design kitchens, bedrooms, and other IKEA modular furniture systems
  • Deliver KPI targets AND conversion from appointment to sale
  • Guide customers through the full journey—from first contact to delivery and installation
  • Book and manage customer appointments and follow up on requests
  • Showcase IKEA’s range and create tailored solutions
  • Convert appointments into sales
  • Stay updated on trends and customer needs to offer relevant solutions
  • Collaborate with in-store teams for support when needed

Requirements:

  • Solid customer focus and ability to listen effectively and provide solutions
  • Experience in sales and design planning
  • Ability to manage your own diary and organise your workload
  • Comfortable meeting KPIs and securing sales conversions
  • High numeracy and ability to use digital tools and systems
  • Interest in home furnishing trends and sustainable solutions
  • Hold a valid driving licence for 2+ years
What we offer:

Car for work travel

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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