Field Assurance Complaint Handling Job at MillenniumSoft Inc (Salt Lake City)

New

Complaints Handler

A well-established financial services organisation is seeking a Complaints Handl...

Location

United Kingdom , Liverpool

Salary:

27000.00 - 29000.00 GBP / Year

Aspion Search

Expiration Date

Until further notice

Requirements

Previous experience in complaints handling within financial services or a regulated environment
Strong understanding of complaint investigation processes
Highly organised with accurate and efficient administrative skills
Confident communicator able to manage sensitive conversations professionally
Methodical, detail-oriented, and able to manage multiple cases effectively
Acts with integrity at all times and demonstrates a customer-first mindset

Job Responsibility

Log, investigate, and manage customer complaints in line with FCA and internal policy
Support a compliant and consistent complaints handling process
Liaise with customers, broker/dealer partners, field teams, and third-party finance partners
Gather evidence and information to support complaint investigations
Contribute to investigation summaries and draft final responses where required
Highlight operational or regulatory risks identified during complaint reviews
Work collaboratively with Complaints Managers and Quality Assurance teams

What we offer

Bonus
25 Days Holiday

Fulltime

Field Assurance Specialist

The Field Assurance Specialist will coordinate the review, investigation, and co...

Location

United States , Covington

Salary:

20.00 - 23.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Bachelor degree required
Receive complaints and follow-up to collect relevant information from the user
Decision making skills for complaint determination
Responsible for accurate complaint entry for disposable medical devices and capital equipment for both domestic and international customers
Follow-up with customers and sales representatives to obtain additional information when necessary and to request return of overdue complaint samples
Arrange for the return of complaint samples
Matches any returned samples with their corresponding complaint files and performs preliminary evaluations on returned samples to verify they are correct per the documented file
Review and approve investigations performed by the manufacturing site or OEM supplier
Follow-up with investigators on aging investigations
Performs final review for closure of non-reportable complaint files to ensure accuracy, completeness, and attention to detail

Job Responsibility

Coordinate the review, investigation, and corrective actions associated with product complaints with the responsible manufacturing facilities in accordance with Corporate and Divisional policies and procedures, Quality System Regulations, and other regulatory requirements

Fulltime

Field Assurance Specialist

The Field Assurance Specialist will coordinate the review, investigation, and co...

Location

United States , Covington

Salary:

20.00 - 23.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Bachelor's degree required
Must be able to multitask and be organized
Must be able to lift 5-10lbs, carry 5-10lbs

Job Responsibility

Receive complaints and follow-up to collect relevant information from the user
Responsible for accurate complaint entry for disposable medical devices and capital equipment for both domestic and international customers
Follow-up with customers and sales representatives to obtain additional information when necessary and to request return of overdue complaint samples
Arrange for the return of complaint samples
Attends training on new products or changes to existing products

Fulltime

Electrical Lineman

Operate and maintain the various utility electrical power distribution systems t...

Location

United States , Adak

Salary:

Not provided

TDX

Expiration Date

Until further notice

Requirements

High school diploma or equivalent with a minimum 3 years work in the electrical field
Hold a current Journeyman Lineman or Electricians License- State of Alaska fitness certification
A valid drivers’ license issued by state of residence and in good standing
CDL license required
Ability to successfully read, understand and decipher electrical drawings and schematics
Ability to climb in overhead structures, to work beneath machines and in close quarters
Experience working in diverse geographical locations, such as remote Alaska
Ability to work extended work schedules, often in unpleasant weather conditions
Working knowledge of principles of diesel power generation maintenance and experience in diesel equipment maintenance and repair preferred
Hazwoper Response certification preferred

Job Responsibility

Operate and maintain the various utility electrical power distribution systems to include installation, removal, maintenance, repair, and operation of overhead and underground distribution system
Maintain and repair electrical underground distribution equipment such as substations, switches, capacitors, transformers, concrete foundations
installs electrical cable in ducts or direct burial
installs cable risers
splices and terminates non-leaded high voltage cables
performs substation construction
Maintain and repair all overhead distribution equipment to include cabling, transformers, and all associated overhead distribution
When needed, climb poles to perform needed repairs
Perform installation design and construction of new services or distribution system projects
Perform general electrical maintenance on customer services, must be able to wire and install meter bases, and perform maintenance and testing for customer’s residential and commercial electrical service

Fulltime

New

Director, Quality Assurance

This role leads the Quality Assurance function for a medical device company spec...

Location

Canada , Mississauga

Salary:

150000.00 - 200000.00 CAD / Year

Profound Medical

Expiration Date

Until further notice

Requirements

A minimum of a bachelor’s degree in engineering (Mechanical, Electrical, Biomedical, Systems, or related field)
Quality Assurance certification (ASQ CQE, CQA, CMQ/OE) is an asset
10+ years of experience in Quality Assurance within the medical device industry
5+ years of leadership experience in a regulated manufacturing environment
Deep expertise in ISO 13485, ISO 14971, and medical device quality system practices
Strong engineering background with hands-on experience in: Design transfer
Process validation
Manufacturing quality controls
DMR/DHR management
Root cause analysis and problem-solving methodologies

Job Responsibility

Lead the development, implementation, maintenance, and continuous improvement of the regulatory compliant QMS
Serve as the Management Representative, reporting to senior management on QMS performance and improvement opportunities
Ensure effective document control, training, internal audits, CAPA, nonconformance management, supplier quality, and change control processes
Partner closely with R&D to ensure design controls are rigorously applied throughout the product lifecycle
Lead risk management activities (ISO 14971, DFMEA, PFMEA) and ensure risk files remain current and comprehensive
Ensure verification, validation, and usability engineering activities meet quality and safety requirements
Lead design transfer from R&D to manufacturing, ensuring readiness of processes, documentation, and controls
Conduct manufacturability assessments and collaborate with engineering to optimize product design for production efficiency and reliability
Oversee process validation (IQ/OQ/PQ) for manufacturing processes, test methods, and equipment
Ensure effective deployment and maintenance of the Device Master Record (DMR) and Device History Record (DHR)

What we offer

group RRSP
medical benefits paid by the employer

Fulltime

Service and Repair Technician II

Service and Repair Technician II position for a Medical Devices Company in Zelie...

Location

United States , Zelienople

Salary:

18.00 - 22.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Associate degree in electronic engineering technology with 5 years related experience in a comparable discipline
Medical Device or Biomedical Engineering experience a plus
Requires demonstrated ability to interpret and comprehend specifications, procedures, and use of hand tools
Must be able to prepare and maintain appropriate documentation related to the product servicing
Writing skills sufficient to write technical reports, the process taken toward resolution, and results
Ability to analyze and evaluate data and recommend actions
Knowledgeable in troubleshooting electronics and hydraulic circuits mandatory
Able to coordinate test protocols
Ability to work with minimum supervision
Able to communicate technical solutions to customers

Job Responsibility

Performs wiring / assembly of subassemblies of serviced end item products
Generates and executes upon formal test protocols and reports
Sets up and operates test equipment and records measurements
Provides process/test method training to new hire technicians
Investigates, confirms original complaint to sub-assembly root cause analysis and properly documents the repairs of returned devices for service, per corporate standards and local procedures
Provides options for repairs to customer service center via accurate repair estimating
Interfaces with Field Assurance to accurately document an evaluation to root problem cause determination as reported in the Service Management and Complaint handling systems
Participates in the development of local procedures and documentation for equipment repair
Supports production/ Service Quality Engineer with diagnosing potential new failure modes with manufactured equipment returned for Out of Box failure analysis
Identify any negative trends for the devices serviced

Fulltime

Manager, Quality Assurance

The Manager, Quality Assurance is responsible for overseeing the Quality Managem...

Location

United States , Lenexa

Salary:

Not provided

Avanos

Expiration Date

Until further notice

Requirements

Minimum 5–7 years in a regulated manufacturing industry (medical device, pharma, biotech, or similar)
Bachelor’s degree in engineering, Quality, Life Sciences, or related field
Hands-on experience maintaining product quality and QMS performance while expanding a manufacturing operation from one shift to two (or similar multi-shift expansion)
Deep knowledge of FDA QSR/QSMR, ISO 13485, and medical-device quality principles
Proven experience managing audits (FDA, ISO, customers) and regulatory compliance activities
Strong background in complaint handling, CAPA, nonconformance management, and quality metrics
Experience supporting or managing validations (IQ/OQ/PQ)
Demonstrated ability to lead and develop quality teams
Excellent written and verbal communication skills

Job Responsibility

Maintain, oversee, and continually improve the ISO 13485–compliant and FDA QSMR/QSR–compliant QMS
Develop, revise, and implement QMS procedures, work instructions, and controlled documents
Ensure QMS performance and control during operational expansion
Ensure product quality for sterile disposable medical products, including in-process inspections, final inspections, packaging operations, sterilization and environmental controls
Monitor and analyze quality trends across all shifts
drive investigations and corrective actions for nonconformances, scrap, and process deviations
Partner with Operations and Engineering to support validation and re-validation activities (IQ/OQ/PQ) and continuous improvement projects
Lead and direct sterilization compliance and performance
Lead and direct cross-functional evaluation of process and design changes
Lead and direct employee training programs

What we offer

comprehensive and competitive range of benefits
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
benefits on day 1
free onsite gym
onsite cafeteria
uncapped sales commissions

Fulltime

Supervisor Operations

Incumbent will be accountable for assigning daily field work assignments, superv...

Location

United States , Jersey City

Salary:

85000.00 - 90000.00 USD / Year

Veolia

Expiration Date

Until further notice

Requirements

High School Diploma/GED is required
5 – 7 years experience working in public water supply transmission and distribution systems
2 – 3 years experience in construction field experience
2 – 3 years of supervisory experience
Experience in use and knowledge of computerized maintenance CMMS systems preferred
Strong knowledge in methods, practices, procedures, materials and equipment associated with the construction, maintenance and repair of water distribution systems
Ability to effectively supervise skilled and unskilled employees
Ability to accurately read and interpret engineering plans and drawings
Ability to communicate effectively both orally and in writing
Ability to handle multiple deadlines and multiple projects

Job Responsibility

Support field work with field employees
Coordinate and schedule a variety of maintenance, installation and repair projects for the water and sewer systems in the Jersey City water system
Allocate and assign work crews to specific jobs based on job requirements and staffing ability
Supervise and inspect maintenance, repair and installation work to be completed in the Jersey City water system
Perform documented safety inspections of system maintenance crews and inspectors during course of daily field inspections
Respond to field complaints or problems received from customers (residential, commercial and client) by conducting physical site inspections
Investigate site for planned projects to determine necessary safety precautions, special tools and equipment, in addition to other special project requirements
Participate in developing and implementing the department’s operational scheduling and standard operating procedures
In addition to main responsibilities, it provides backup to other supervisors as directed by the Manager or Assistant Manager
Assists in compliance with contract deliverables

What we offer

Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement
Sick leave – 56 hours
Observed Holidays – 11 days
Vacation – Flexible Time Off
Eligible for up to 5% Annual Performance Bonus

Fulltime

Field Assurance Complaint Handling

MillenniumSoft Inc

Location:
United States , Salt Lake City

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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Job Description:

Job Responsibility:

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Additional Information:

Job Posted:January 11, 2026

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