Field Assurance Complaint Handling Job at MillenniumSoft Inc (Salt Lake City)

Field Assurance Specialist

The Field Assurance Specialist will coordinate the review, investigation, and co...

Location

United States , Covington

Salary:

20.00 - 23.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Bachelor degree required
Receive complaints and follow-up to collect relevant information from the user
Decision making skills for complaint determination
Responsible for accurate complaint entry for disposable medical devices and capital equipment for both domestic and international customers
Follow-up with customers and sales representatives to obtain additional information when necessary and to request return of overdue complaint samples
Arrange for the return of complaint samples
Matches any returned samples with their corresponding complaint files and performs preliminary evaluations on returned samples to verify they are correct per the documented file
Review and approve investigations performed by the manufacturing site or OEM supplier
Follow-up with investigators on aging investigations
Performs final review for closure of non-reportable complaint files to ensure accuracy, completeness, and attention to detail

Job Responsibility

Coordinate the review, investigation, and corrective actions associated with product complaints with the responsible manufacturing facilities in accordance with Corporate and Divisional policies and procedures, Quality System Regulations, and other regulatory requirements

Fulltime

Field Assurance Specialist

The Field Assurance Specialist will coordinate the review, investigation, and co...

Location

United States , Covington

Salary:

20.00 - 23.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Bachelor's degree required
Must be able to multitask and be organized
Must be able to lift 5-10lbs, carry 5-10lbs

Job Responsibility

Receive complaints and follow-up to collect relevant information from the user
Responsible for accurate complaint entry for disposable medical devices and capital equipment for both domestic and international customers
Follow-up with customers and sales representatives to obtain additional information when necessary and to request return of overdue complaint samples
Arrange for the return of complaint samples
Attends training on new products or changes to existing products

Fulltime

Service and Repair Technician II

Service and Repair Technician II position for a Medical Devices Company in Zelie...

Location

United States , Zelienople

Salary:

18.00 - 22.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Associate degree in electronic engineering technology with 5 years related experience in a comparable discipline
Medical Device or Biomedical Engineering experience a plus
Requires demonstrated ability to interpret and comprehend specifications, procedures, and use of hand tools
Must be able to prepare and maintain appropriate documentation related to the product servicing
Writing skills sufficient to write technical reports, the process taken toward resolution, and results
Ability to analyze and evaluate data and recommend actions
Knowledgeable in troubleshooting electronics and hydraulic circuits mandatory
Able to coordinate test protocols
Ability to work with minimum supervision
Able to communicate technical solutions to customers

Job Responsibility

Performs wiring / assembly of subassemblies of serviced end item products
Generates and executes upon formal test protocols and reports
Sets up and operates test equipment and records measurements
Provides process/test method training to new hire technicians
Investigates, confirms original complaint to sub-assembly root cause analysis and properly documents the repairs of returned devices for service, per corporate standards and local procedures
Provides options for repairs to customer service center via accurate repair estimating
Interfaces with Field Assurance to accurately document an evaluation to root problem cause determination as reported in the Service Management and Complaint handling systems
Participates in the development of local procedures and documentation for equipment repair
Supports production/ Service Quality Engineer with diagnosing potential new failure modes with manufactured equipment returned for Out of Box failure analysis
Identify any negative trends for the devices serviced

Fulltime

Quality Assurance Manager - CLIA/CAP Laboratory

10x Genomics is establishing its first CLIA/CAP-certified laboratory to bring cu...

Location

United States , Pleasanton

Salary:

132800.00 - 179600.00 USD / Year

10x Genomics

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Life Sciences, Medical Laboratory Science, Quality Management, or related field
10+ years of experience in quality assurance within a regulated clinical laboratory (CLIA/CAP environment)
Demonstrated experience building or expanding quality systems in a CLIA lab setting
Strong working knowledge of CLIA / CAP quality and documentation requirements
Additional knowledge of FDA 21 CFR Part 820 and ISO 13485 strongly preferred
Experience preparing for and leading CAP inspections and CLIA audits
Excellent written and verbal communication skills, with an ability to collaborate across scientific, operational, and regulatory functions
Hands-on, proactive, and adaptable, capable of working effectively in an early-stage, fast-growing diagnostic environment
Experience with LIMS, electronic QMS tools, and training management systems is required

Job Responsibility

Clinical Quality Framework Establishment and Oversight: Implement document control, deviation/CAPA systems, training programs, and internal audit processes compliant with CLIA, CAP, and applicable state and federal regulations
Collaborate closely with CLIA and assay development teams to develop and manage SOPs and work instructions
Partner with the broader Quality/Regulatory team to integrate the CLIA lab’s quality infrastructure into 10x’s enterprise-wide quality management system (QMS)
Establish and track key quality metrics for laboratory operations (e.g., deviations, nonconformances, complaint handling, audit findings, proficiency testing)
In partnership with CLIA Lab Director, ensure inspection readiness and execute regulatory submissions (CLIA, CAP, and state licensure)
Operational Quality Support: Provide day-to-day quality oversight of clinical laboratory operations, including review and approval of validation plans, QC data, and reports
Serve as QA reviewer/approver for method validation, verification, and change control documentation for both laboratory methods and assay software components
Ensure effective management of reagents, instruments, and workflow changes per CLIA/CAP requirements
Support onboarding and verification of LDTs transferred from Diagnostic Assay Development teams
Act as quality liaison with external auditors and partners

What we offer

Equity grants
Comprehensive health and retirement benefit programs
Annual bonus program or sales incentive program
Generous time off
Competitive and comprehensive health benefits package
Easy-to-use benefits that promote wellbeing
Family friendly policies like parental leave
Award-Winning Workplace

Fulltime

Quality Engineer

Supplier Quality Engineer for Coloplast Manufacturing Portugal. You will play a ...

Location

Portugal , Felgueiras

Salary:

Not provided

Coloplast

Expiration Date

Until further notice

Requirements

Academic background: A relevant academic background (B.Sc. or higher)
Minimum 2 years as a Supplier Quality Engineer or similar within a production environment, preferably Medical device production
Solid understanding within the field of Quality in relation to production i.e. GDP and GMP etc. (Quality Assurance experience is a plus)
Knowledge of certificates, documentation from quality point of view, contracts, QC, SCAR, CAPA, etc.
Project knowledge and experience
Production knowledge – Value chain understanding
Business understanding: Holistic understanding of End-To-End production
Language Proficiency: Fluent in spoken and written English (other languages are a plus)

Job Responsibility

Support and promote the quality culture for the whole site
Lead, execute and document quality activities on site in connection with suppliers
Be the approver of documentation related to raw materials and products on site
Manage the complaint handling processes with suppliers
Support production – Partner towards production for changes, troubleshooting, deviations and improvement activities
Ensure and facilitate/execute failure analysis and corrective/preventive action in connection with deviations
Review and support improvements of specifications
Participation in root cause analysis regarding raw materials and suppliers
Communicate with the production, supply chain and the suppliers
Be the first line of communication for suppliers for the site

New

Front Office & Butlers Manager

The Front Office & Conductor (Butler) Manager will be responsible for directing ...

Location

Italy , Rome

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Bachelor’s degree in hospitality management, Business Administration, or related field is highly preferred
Solid experience as Front Office & Butler Manager in luxury hospitality with standards’ deep knowledge is mandatory
High proficiency in using hotel management software and other computer systems
Strong leadership skills with the ability to motivate and inspire a complex and diverse team
Excellent communication and interpersonal skills, with the ability to interact effectively both with Corporate and hotel colleagues and with guests and employees at all levels
Strong judgment and decision-making abilities, especially in high-pressure situations

Job Responsibility

Managing all Front Office operations to include, but not limited to, guest service and registration (arrivals/departures), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policies and procedures’ implementation and enforcement and meeting high participation
Training, monitoring and developing team member performance, conducting evaluations, providing constant feedback and delivering recognition and reward
Constantly monitoring and assessing service and satisfaction trends, evaluating and addressing issues and making improvements accordingly
Ensuring all team (including night staff) full and constant compliance with Company standards
Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns
Handling and reporting guest complaints promptly and professionally
Ensuring that guests' needs are met efficiently and effectively during their stay
Initiating and implementing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Assuring team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Completing audit procedures

What we offer

A competitive salary package
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world!
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Fulltime

Event Services Client Operations Support Manager

In partnership with Branch Leadership and functional leadership, the Client Oper...

Location

United States , Nashville

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Prior work experience as a team leader
Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
Prior work experience in a dynamic administrative environment
Excellent organizational skills that include the ability to multi-task and prioritize work
Strong consultative, analytical, and problem-solving skills
Ability to communicate effectively with leadership
Proven ability to influence and engage key stakeholders
Strong strategic thinking and organizational change skills
strong problem-solving and analytical abilities

Job Responsibility

Maintain future work schedules by only assigning appropriately trained personnel
implement and improve detailed tracking staff and their completed training and certifications
develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
Act in an Event Management capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations
develop and implement quality assurance programs
provide expert advice regarding resolution of any shortcomings
In partnership with Hiring Specialist and Recruiting team maintain active involvement in the recruitment, interviewing, selecting, and training of new employees
participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager
Safeguard personnel information as it relates to pay, benefits and performance by ensuring company record keeping is followed
Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Client Event Operations Manager

In partnership with Branch and functional leadership, the Client Event Operation...

Location

United States , Syracuse

Salary:

62000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Prior work experience as a team leader, preferably in event, customer, or protective services industry
Proven ability to influence key business partners
Ability to build strategic vision and drive organizational change
Strong organization and planning skill with the ability to work in and define ambiguity/gray areas
Advanced computer skills and proficiency
Strong inter-personal and networking skills with a strong ability to work in a team environment
Ability to multi-task, discerns patterns in detail
Excellent oral and written communication skills

Job Responsibility

Maintain future work schedules by only assigning appropriately trained personnel
implement and improve detailed tracking staff and their completed training and certifications
develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
Act in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations
develop and implement quality assurance programs
provide expert advice regarding resolution of any shortcomings
In partnership with Hiring Specialist and Recruiting team, maintain active involvement in the recruitment, interviewing, selecting, and training of new employees
participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager
Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.
Make independent decisions when assigning personnel to work schedules to match competencies to the specific post while balancing officer utilization to reduce non-billable overtime to meet specified business goals

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Field Assurance Complaint Handling

MillenniumSoft Inc

Location:
United States , Salt Lake City

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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Location:United States , Salt Lake City

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Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 11, 2026

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Job Posted:
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