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Field Applications Engineer

Beautiful Recruitment

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Location:
France , Pontchâteau or Nantes

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

The Field Applications Engineer will serve as a technical expert and key representative of our client’s passive cabling products, providing accurate and reliable product information to their customers. This role involves advising on proper installation methods, troubleshooting performance issues, and offering support regarding field installations. The Field Applications Engineer will primarily support customers in France, Benelux region, and French-speaking North African countries, working closely with customers and approved installers to ensure optimal product performance.

Job Responsibility:

  • Provide technical guidance and presentations on products to customers, installers and partners
  • Advise customers on product applications, benefits, and system solutions, including detailed part number recommendations
  • Provide pre-sales support, including product recommendations, BoMs, system design, training and testing
  • Provide after-sales assistance, including installation advice, troubleshooting on-site and field analysis of faulty product claims
  • Document claims thoroughly (observations, photos, data) and share them with the Manager, Quality team, and Product Line Management (PLM)
  • Give feedback to the development/PLM teams regarding product improvement ideas and compliance with regional standards and norms
  • Collaborate with 3rd-party vendors to ensure solution compatibility and seamless customer experience

Requirements:

  • A university degree in Telecommunications or Engineering
  • 2-5 years of experience working as a Field Engineer, Technical Support Specialist, Sales Engineer or Application Specialist or equivalent pre or post sales Technical Support in Telecom or Datacom, with a strong technical foundation
  • Technical knowledge in FTTH Networks and Data Centers
  • Fluent French & English writing and speaking
  • Computer skills (MS Windows based: Power point, Word, Excel, Visio)
  • Ability to convey technical, complex ideas to highly technical customers/colleagues
  • Ability to present/give training comfortably and confidently in front of groups from 10-50 people
  • Good hands-on skills: basic mechanical /troubleshooting/ repair skills
  • Ability to collaborate effectively within a team, lead meetings to communicate customer needs, and actively listen to customers to understand and address their challenges
  • Valid driver’s license and appropriate travel documentation required
What we offer:
  • Company-wide bonuses and long-term incentives
  • Access to a savings plan
  • Health and well-being benefits include medical, dental, vision, life insurance, disability insurance, paid time off, and an Employee Assistance Program
  • Recognition program to celebrate successes and reward colleagues who make exceptional contributions

Additional Information:

Job Posted:
December 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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