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We are looking for our next team member to support the AMD technical engagement with this strategic Hyperscale customer in the San Jose, California area. The ideal candidate will have experience with server CPU platforms, including CPU architecture, memory subsystems, PCIe/CXL, BIOS/UEFI, and custom Linux operating systems. Experience with datacenter platform architecture, development, optimization, and testing is a must. The FAE in this role will focus on pre-sales activity to drive new AMD technology adoption by Meta. This position will also include development support activity as opportunities transition from feasibility to development and production phases. You will be responsible for all aspects of the technical engagement required to support sales and account objectives.
Job Responsibility:
Articulate the benefits of AMD based technology offerings for internal Meta teams
Provide hands-on, expert-level technical guidance to systems engineers, performance engineers, and application developers
Partner with other AMD subject matter authorities to tackle specific customer challenges
Lead end‑to‑end technical solution design, including architecture definition, in‑house validation, and deployment readiness
Own complex technical issues end‑to‑end, from initial customer discovery through root‑cause analysis, resolution, and production readiness
Providing technical assistance to sales for overall account strategy based on AMD datacenter solutions
Gather a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus our competitors
Drive customer feedback into AMD sales, business unit and engineering teams
Requirements:
Proven experience as a senior level engineer (or equivalent technical role) balanced with experience in a customer-facing role
Proven experience in server platform architecture and/or platform development experience
Proven knowledge in any of these application areas: cloud computing / benchmarking, high performance computing, networking
Expertise in server Linux-based operating systems
Hands on experience in the setup and configuration of server systems including software, networking and storage infrastructure, and a proven understanding of server hardware ecosystem at the node, rack and datacenter level
Experience in application/workload profiling, tuning, performance assessment and UEFI BIOS/platform firmware a plus
Someone with the desire to continuously learn
Bachelor’s degree in a technical field or equivalent (Computer Science or Electrical Engineering preferred)
Excellent interpersonal and communication skills (written, verbal and presentation) with a balance of hardware, system architecture and application software expertise
Proven track record in CPU and server system architecture, server benchmarks, and server platform enablement
Excellent problem-solving, time-management, prioritization, and organizational skills, able to lead complex problems, involving multi-disciplined, multi-functional teams and to balance many priorities at once
Ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships
Willing to travel up to 10% (mostly domestic)
Nice to have:
Experience in application/workload profiling, tuning, performance assessment and UEFI BIOS/platform firmware