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Manage customer interactions, both pre-sales technology presentations and post-sales installation and troubleshooting. Our client has developed a proprietary non-viral transfection platform that enables efficient, scalable cell engineering. The technology is designed to support the development and manufacturing of advanced cell therapies by improving transfection efficiency and increasing cell yields. We are seeking candidates with expertise in cell therapy process development, primary cell culture, and gene editing workflows. This individual must have a desire to work with customers and have excellent communication, presentation and troubleshooting skills. If you are interested in joining a small, innovative and fast-growing company with exponential growth potential, you will definitely want to consider this opportunity!
Job Responsibility
Lead the experimental design and execution of product demonstrations at customer sites
Support integration of the technology platform into existing customer workflows
Partner closely with customers to optimize transfection parameters and improve experimental outcomes
Provide high-level technical and troubleshooting support by diagnosing issues and recommending solutions
Partner with Business Development to increase technology adoption in key accounts
Represent the company at trade shows, vendor events, and scientific conferences through presentations and customer engagement
Requirements
Advanced degree (M.S. or Ph.D.) in Immunology, Cell Biology, Bioengineering, or similar
FAS experience supporting cell therapy or genome editing workflows
Experience with ex-vivo culture and genetic manipulation of primary immune cells
Understanding of current genome editing technologies
Excellent interpersonal, communication and presentation skills
Comfortable working in a collaborative, fast-paced environment
Self-motivated and results-oriented
Able to travel up to 70%
What we offer
Competitive salary, plus equity and excellent benefits