Field Application Fab Support Engineer

• Define problems on wafer as first contact point and generalist for customer and provide support to them in resolving issues/problems in lithography system to help them maximize the performance and use of ASML products for customer satisfaction
• Most closely work with customer
• Meet and communicate proactively with customers to keep informed about progress
• Perform first analysis
• Engage and involve all relevant other parties to solve issue faced
• Generate reports with technical contents and documentation activity for information sharing and learning
• Provide input for future improvements to ASML products based on customer requirement for all current node
• Manage Application service contracts execution/delivery

• Master's degree or higher preferred (relevant majors below), Bachelor's degree acceptable
• Relevant majors: Electronics, Mechatronics, Control & Measurement, Semiconductor, Physics, Material Science, Optics, Chemistry, Nano Science, Mathematics
• 2+ years of experience in semiconductor or related equipment industry
• Understand basic principle of lithography
• Scanner system general knowledge can be plus
• Knowledge to handle SW tools (MATLAB, Python, MS office and so on) for data analysis
• Understand semiconductor process
• Positive mind-set
• Consistent support under high customer and business pressure
• Team player with clear and effective communication skills in a multicultural work environment
• Proactive, self-driven and flexible
• Customer focused, service, support and result driven
• Fluent written and verbal English/Korean skill
• Logical / analytical thinking
• Continuous improvement mindset
• Able to drive, steer and convince others (influencing without power)
• Strong ownership for solving issues
• Able to write clear requirement specifications and application documentation

Scanner system general knowledge can be plus