Field Application Engineer

• Provide technical support to the sales function from the pre-sales stage to post-sales
• Support sales through designing and delivering technology training to the team
• Design and develop the techno commercial BOM for S.I’s
• Compile, compare and analyze the technical specifications of different products in the segment
• Study and provide inputs related to competitor products
• Periodic site visits to inspect S.I’s installation & helps them to improve on the quality of installation
• Assist R&D for technical queries/development of new products
• Understand customer requirements and provide design and solutions accordingly
• Coordinate with MARCOM team to develop the product catalog
• Testing the upcoming products & sharing feedback on the same before their launch
• Make sure their regional S.I’s have sufficient technical team members to do the right installation
• Sharing necessary product technical information to the partners
• Follow-up & Maintaining the Installation completion documents of regional partners projects
• Responsible for defective verifications & replacement procedures
• Encouraging & supporting the system integrator to develop 3rd party integration modules & tools
• Being a member of joint representation technical meetings
• Updating the S.I documents like Installation completion, Customer complaint doc, Design document, Offer format, Drawing formats
• Will be both On & Off-field (which means both Office & Field Environment)
• Willing to travel/relocate based on the requirement

• Bachelor’s degree in engineering (BE) with specialization in electrical/electronics
• Prior experience in pre-sales, networking design, project management, and implementation is desired
• Highly proficient in using MS-Office applications like excel, word, and PowerPoint, knowledge of OS & AutoCAD is desired
• Excellent communication, presentation, and interpersonal skills
• Should have experience in handling customers, understanding product positioning and customer requirements
• Should be able to handle stretched deadlines
• People who dealt with installations of Internet service, IP networking, CCTV projects, security systems installations
• Familiar with home automation technologies & protocols

Certifications of automation systems, networking are good to have