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Field Application Engineer (Mandarin Speaker)

Malaysia, Kuala Lumpur · Job Posted May 26, 2026
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Job Description

Responsible for end-to-end technical support and solution deployment of chips (Switch/PHY/Storage) for customers in Penang, and maintaining good customer relationships. Full-cycle customer technical support: Pre-sales solution selection, schematic/PCB review, reference design delivery; In-sales prototype bring-up, debugging, POC validation; Post-sales on-site troubleshooting, failure analysis and issue closure. Cross-team collaboration: Partner with sales and marketing for customer visits, technical seminars, solution demos and POC management; drive project approval, mass production and volume ramp.

Job Responsibility

  • Responsible for end-to-end technical support and solution deployment of chips (Switch/PHY/Storage) for customers in Penang, and maintaining good customer relationships.
  • Full-cycle customer technical support: Pre-sales solution selection, schematic/PCB review, reference design delivery
  • In-sales prototype bring-up, debugging, POC validation
  • Post-sales on-site troubleshooting, failure analysis and issue closure.
  • Cross-team collaboration: Partner with sales and marketing for customer visits, technical seminars, solution demos and POC management
  • drive project approval, mass production and volume ramp.

Requirements

  • Experience: 3+ years in networking/storage/hardware/FAE
  • Broadcom product expertise preferred.
  • Solid foundation in high-speed circuits, analog/digital electronics.
  • Skilled with oscilloscopes, logic analyzers, SI tools.
  • Proven ability in server/switch bring-up, debugging and troubleshooting.
  • Excellent customer communication, on-site problem-solving and project driving skills
  • result-oriented.
  • Language: Fluent in Chinese and English(both as working languages)
  • 5 years experience
  • Bachelor's Degree in Engineering

What we offer

  • 100% work from home
  • MNC exposure

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