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Field Action Manager

United States, Warren · Job Posted May 14, 2026
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Job Description

The Role: At GM, we have multiple groups who determine the root of the issue and then rely on the Field Action Team to support the launch of corrective actions expediently. Every project requires team members to Think Customer by considering our customers’ needs in the center of all they do. We need team members who are innovative problem solvers and risk takers to not only influence the direction of the Supply Chain Management organization, but also positively collaborate and support internal and external customers as needed to ensure successfully executed field actions. Success is defined by our team as being agile to react to changing priorities and utilizing critical data analysis along with established processes and tools that drive effective decision making.

Job Responsibility

  • Program manage all activities necessary for ensuring availability of parts for GM Field Actions
  • Utilizing project management skills to track milestones and deliverables is critical to achieving launch timing
  • Proactively manage change, identify potential crises, and develop contingency plans
  • When necessary, may involve conducting post-mortems and creating recommendations for continuous improvement

Requirements

  • 2+ years relevant work experience in supply chain, purchasing, program/product management, engineering, logistics or product development (any internship or co-op experience will not be considered)
  • Position communicates to all levels of the organization, within the function as well as other functions and suppliers
  • Position is responsible for supporting relationship management with logistic suppliers and service providers
  • Handle very complex capacity constraint issues to resolution with goal to eliminate potential plant disruptions and reduce premium transportation
  • Analyze metrics supporting supplier critical issues or sufficiency plan resolution
  • Ability to be flexible and at times work extended and non-core hours to ensure issues are worked to resolution
  • Ability to tackle problems, complete issues and implement new and innovative strategies
  • Deep understanding of Supply Chain functions
  • GM does not provide immigration-related sponsorship for this role

Nice to have

  • Bachelor's degree or equivalent experience
  • Excellent organizational and communication skills (verbal and written) with appropriate interpersonal styles to work effectively with cross-functional and global business partners of all levels of the organization (both inside and outside of GM) to meet field action goals
  • Highly skilled at working independently and in a team environment with a high level of ambiguity
  • High level of functional expertise within Supply Chain, knowledge of Warehousing and Distribution, Engineering, and/or Purchasing background would be beneficial
  • Competent in Microsoft Office Suite including OneNote, Teams, and SharePoint
  • Competency or knowledge of IMS host system a plus
  • High level of analytical ability and problem-solving skills where problems are often unusual and complex

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