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Field Account Manager

United Kingdom, Witham 32000.00 - 35000.00 GBP / Year · Job Posted March 20, 2026
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Job Description

Our Account Managers are instrumental in delivering an excellent customer experience and helping our customers realise the full benefits of Safetykleen’s products and services. You’ll manage and grow a portfolio of approximately 70 live accounts across Colchester, Witham, Cambridge and some surrounding areas. You’ll be at the forefront of driving growth, improving customer productivity and supporting their sustainability goals, while ensuring they always receive a high standard of service and proactive strategic account management. This is a field-based role with travel aligned to customer needs.

Job Responsibility

  • Strategic account management – supporting customers so their needs are anticipated, service is consistent, retention is strong and partnerships are long term
  • Growing revenue and value - building and executing account strategies that grow profitable revenue, drive upsell and cross-sell, and position Safetykleen as their partner of choice
  • Building senior stakeholder relationships – developing trusted relationships with the teams using our solutions daily and director level and senior decision makers, presenting tailored, value-led solutions and securing long-term contracts and extensions
  • Owning results - consistently aiming to meet and exceed sales targets, using account performance data and insight to refine your approach and unlock new growth opportunities

Requirements

  • Ambitious, goal-driven and motivated to exceed targets
  • Customer success is a priority
  • Confident communicator and active listener
  • Comfortable negotiating and influencing
  • Highly organised and efficient
  • Manages time and priorities effectively across multiple accounts
  • Brings resilience and tenacity
  • Stays positive and self-assured under pressure
  • Bounces back quickly from setbacks
  • A valid UK driving licence is essential

What we offer

  • £5,200 per year car allowance or company car
  • 25 days holiday + 8 Bank Holidays
  • 5% contributory pension and life assurance (3x salary)
  • Private healthcare from day one
  • Enhanced maternity, paternity and sick pay
  • 24/7 Employee Assistance Programme with confidential support
  • Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback
  • Cycle to Work scheme
  • Employee recognition and referral rewards scheme
  • Training and development opportunities to support your career progression

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