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Our Account Managers are instrumental in delivering an excellent customer experience and helping our customers realise the full benefits of Safetykleen’s products and services. You’ll manage and grow a portfolio of approximately 70 live accounts across Colchester, Witham, Cambridge and some surrounding areas. You’ll be at the forefront of driving growth, improving customer productivity and supporting their sustainability goals, while ensuring they always receive a high standard of service and proactive strategic account management. This is a field-based role with travel aligned to customer needs.
Job Responsibility:
Strategic account management – supporting customers so their needs are anticipated, service is consistent, retention is strong and partnerships are long term
Growing revenue and value - building and executing account strategies that grow profitable revenue, drive upsell and cross-sell, and position Safetykleen as their partner of choice
Building senior stakeholder relationships – developing trusted relationships with the teams using our solutions daily and director level and senior decision makers, presenting tailored, value-led solutions and securing long-term contracts and extensions
Owning results - consistently aiming to meet and exceed sales targets, using account performance data and insight to refine your approach and unlock new growth opportunities
Requirements:
Ambitious, goal-driven and motivated to exceed targets
Customer success is a priority
Confident communicator and active listener
Comfortable negotiating and influencing
Highly organised and efficient
Manages time and priorities effectively across multiple accounts
Brings resilience and tenacity
Stays positive and self-assured under pressure
Bounces back quickly from setbacks
A valid UK driving licence is essential
What we offer:
£5,200 per year car allowance or company car
25 days holiday + 8 Bank Holidays
5% contributory pension and life assurance (3x salary)
Private healthcare from day one
Enhanced maternity, paternity and sick pay
24/7 Employee Assistance Programme with confidential support
Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback
Cycle to Work scheme
Employee recognition and referral rewards scheme
Training and development opportunities to support your career progression