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As a Field Account Manager, you’ll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You’ll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region.
Job Responsibility:
Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives
Spend at least 70% of your time in the field, including frequent travel to other markets in your region
Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results
Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond
Proactively surface partner pain points and position ClassPass solutions that drive mutual value
Build a strong local presence in your fitness and wellness community—you’re the go-to for what’s new and what’s next
Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency
Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported
Requirements:
2+ years of full-cycle B2B sales or account management experience, including field sales
Consistent track record of hitting or exceeding quota and performance goals
Strong negotiation skills with a solutions-first approach
Deep knowledge of your regional fitness and wellness market, with active professional connections
Confidence navigating both cold outreach and warm relationship-building across channels
Ability to identify and attend networking events that strengthen local brand presence
Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success