Field Access Manager

Reporting to the West Regional Director of Field Access Management, the Field Access Manager (Associate Director) (FAM) is integral to successfully minimizing access barriers for patients and healthcare providers (HCPs) in order to optimize access to OXERVATE within their assigned geographic region. FAMs will primarily provide proactive account management support and deliver education on Dompe’s patient support programs. They will also provide acute, patient specific support to address patient access barriers. As subject matter expert on the payer landscape for Oxervate relevant to their assigned region, FAMs will educate customers and partners on national, regional and local coverage policies and processes. They act as a conduit between the field and internal strategic functions focused on program design and patient/provider experience. FAMs anticipate, navigate and address individual account and patient access issues that occur by partnering with internal and external stakeholders including Patient Access Managers, Hub Services, Program Strategy and Design, Payer Teams, Trade, Legal, Compliance and Key Account Managers. They proactively communicate and explain Dompe- specific patient access programs, policies, procedures and resources so that HCP office staff is fluent in how to use access programs for OXERVATE. FAMs must maintain compliant relationships with all internal and external stakeholders and operate with the highest ethical and professional standards and in accordance with compliant guidelines and PRC approved materials.