Fibre Field Engineer

• Conduct on-site support for network operational teams, ensuring seamless service continuity
• Adhere to stringent safety standards, utilising provided personal protective equipment
• Diagnose and resolve broadband, telephone, and TV service faults at customer premises
• Serve as the first point of contact for network incidents within the designated region
• Execute network maintenance tasks with adherence to established protocols
• Complete necessary documentation with accuracy and timeliness for invoicing purposes
• Provide technical guidance and support across various company departments and to clients
• Engage in professional development opportunities, including training and mentoring junior team members

• Possession of a full UK Driver’s License and a CSCS Card
• Demonstrated experience in FTTH networks and fibre splicing is essential
• Proficiency in using OTDR testers and analyzing results
• A strong foundation in team collaboration and a self-motivated work ethic

Qualifications such as City & Guilds 3667-02, NRSWA certificate, and experience with GPON

• On call allowance - average of £3,000 a year
• Fault bonus (depending on quantity of faults fixed) - average £3000 but could reach as high as £10,800
• Over time: Before 20:00, normal rate After 20:00, time and a half Sunday and BH, double time
• A company vehicle (van & fuel card) for business use
• 25 days holiday allowance plus bank holidays, with an annual leave buying and selling scheme
• Private healthcare, life insurance, and access to a health cash plan
• Professional development support with training and e-learning courses
• Flexible and hybrid working options to support work-life balance
• Participation in incentive schemes and team social events