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Graypaul Ferrari Nottingham is looking for a punctual and enthusiastic Aftersales Driver to join our fantastic team! As an Aftersales Driver, you should share your passion for our brand every day and immerse customers in the world of Ferrari. You will collect and deliver vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times. You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival. You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from Ferrari is achieved even if they're not visiting our showroom. This is a part-time role working Monday-Wednesday to ensure we provide our customers with the highest possible levels of service. This role will require a CPO licence, it would be ideal if you were already licenced.
Job Responsibility
Collect and deliver vehicles from customers' homes to the dealership and back again
advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival
ensure highest possible levels of customer service
build a genuine rapport with customers
checking over each vehicle to ensure safety when driving, as well as identifying any blemishes or damage on the vehicle
planning multiple drops with efficiency
Requirements
Previous experience working with a premium brand and an understanding of the automotive industry, however not essential
excellent attention to detail
organisation skills
knowledge of the local area will be beneficial
excellent navigational skills
CPO licence required, ideal if already licenced
What we offer
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay