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We’re recruiting an experienced and compassionate Support Worker to join our team in Newmarket, supporting a woman in her mid-50s. This is a complex and rewarding role for someone who brings emotional resilience, maturity, and a deep understanding of behaviours of distress. She communicates in her own expressive way, often using body language, facial expressions, and simple nouns. Her anxiety follows a cyclical pattern every 4–6 weeks, with heightened behaviours that require calm, consistent support. During these periods, she may struggle with sleep, become restless, and express distress. Staff need to be confident in recognising these signs and responding with empathy and structure. The person you’ll be supporting has a wide range of interests from puzzles and colouring to cooking, pampering sessions, and trips to the seaside, circus, and cinema. Her family plays an active and supportive role in her life and deeply values the contribution of her support team.
Job Responsibility:
Supporting a woman in her mid-50s
Providing wake night support delivered by female staff
Working independently, offering one-to-one support during the night
Supporting with personal care routines
Administering medication
Maintaining a clean and calm environment
Providing emotional reassurance when needed
Requirements:
At least one year’s experience supporting people with anxiety and complex behaviours
Strong emotional resilience and maturity
Excellent communication skills
A calm, consistent approach
The confidence to work independently at night
A person-centred, values-led mindset
What we offer:
30 days paid Annual Leave (including public holidays – pro rata)
Opportunities for career progression
Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
Salary advance scheme where you can access up to 50% of the money you've earned before payday
High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)