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The Feedyard Solutions Analyst is responsible for studying individual customer and industry business processes, identifying customer and key influencer objectives, adapting the specified technology, as needed, to meet the customer’s needs. The Feedyard Solutions Analyst provides one-on-one personalized consultation, customer training, software system configuration and technical support to the clients to create value and optimize the client’s assets. This individual will act as the primary contact for assigned feedlot clients and coordinate all related client service activities on behalf of both the client and Micro Technologies/MWI.
Job Responsibility:
Use system analysis processes to understand the customers procedures and business in order to identify its goals and purposes to: 1. Configure the assigned MICRO Technology system, and
2. Develop programs, specifications and procedures that will achieve the goals in a systematic and efficient way
Communicates effectively both in written and verbal form, the requirements between the system, the animal’s heath and the desired results of clients and their veterinarian
Coordinates schedules and completes all work orders related to the preparation of the MICRO Technology system for installation
Responsible for system configuration, data loading, quality assurance and testing of historical data and training for new and existing clients on the system
Trains clients on the product inventory management as well as FDA guidelines for compliance
Installs specified software packages including operating systems, database engines and word processing systems onto client computers
Define, develop and communicate written operating procedures as they relate to the use of the associated Micro Technology system
Understand client’s requirements, design unique customer systems solutions, create business requirement documents for the Business Analyst and or Software Development Team to develop
Evaluate and test prototype (as needed) and final software products and or features when development is complete to insure client requirements are met
Modify system software by updating client’s software and train client
Defines and implements remote access connectivity
Presents on-going evaluation of the Technology system and hardware back to other Micro teams for continued enhancement to software and equipment
Monitors the performance of the Technology system for all users, presents findings and consults back to the client changes in processes and procedures to meet ever changing goals
Detects potential software and process problems, works with development teams to implement changes
Performs other duties as assigned
Requirements:
Associate’s degree or 2 years of college experience preferably in Animal Science, Feedlot Management, Nutrition, or other related major
Two to three years of experience working in a feed yard, primarily in the feed management division
Working knowledge of PCs, operating systems, data bases, software engines, and other related software
General knowledge of cattle and agricultural processes
Valid driver’s license
Frequent travel in the United States
Overnight travel required 50% of the time
What we offer:
Medical, dental, and vision care
Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs
Professional development resources
Opportunities to participate in mentorship programs, employee resource groups, volunteer activities