CrawlJobs Logo

Federal Services Operations Support Specialist

United States 25.50 USD / Hour · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Allied Universal® is hiring a Federal Services Operations Support Specialist.The Federal Services Operations Support Specialist provides centralized administrative and operational support for Allied Universal’s federal subcontract programs. This position is responsible for coordinating scheduling support activities, payroll administration support, workforce reporting, travel coordination, and operational documentation processes. The Operations Support Specialist functions as an internal administrative resource supporting program leadership, field operations, payroll, recruiting, and human resources. The position does not directly supervise field personnel or manage client-facing security operations, but instead focuses on process coordination, reporting accuracy, workforce administration, and operational support functions necessary for efficient program execution.

Job Responsibility

  • Coordinate advanced scheduling activities in WinTeam to support contract staffing requirements
  • Process schedule adjustments and maintain schedule documentation within established timelines
  • Review weekly scheduling activity reports for completeness and accuracy
  • Track staffing vacancies and communicate open positions to recruiting personnel
  • Monitor employee time-off requests and maintain related scheduling records
  • Maintain workforce tracking logs, scheduling spreadsheets, and related administrative documentation
  • Research and process payroll correction requests in coordination with payroll and field management
  • Audit timekeeping records and scheduling entries to identify discrepancies requiring correction
  • Track and document payroll adjustments, employee pay issues, and related follow-up actions
  • Support weekly payroll processing activities by validating workforce data and schedule alignment
  • Maintain organized payroll and reimbursement documentation in accordance with company procedures
  • Consolidate weekly operational variance reports across assigned federal programs
  • Prepare recurring workforce and scheduling reports for program leadership review
  • Maintain operational reporting repositories and administrative records
  • Support audit preparation and compliance documentation activities
  • Assist with onboarding coordination and administrative processing activities
  • Process mileage reimbursements in accordance with company policy
  • Coordinate travel arrangements for program personnel, ensuring compliance with company and contract requirements
  • Support onboarding coordination and administrative processes in partnership with recruiting and HR
  • Coordinate with payroll, recruiting, human resources, and operations personnel regarding administrative support matters
  • Provide administrative support for program mobilizations, transitions, and special projects
  • Assist with process standardization and workflow improvement initiatives
  • Ensure all activities are performed in accordance with contractual requirements, company policies, and federal standards
  • Safeguard Sensitive Security Information (SSI), Personally Identifiable Information (PII), and other protected data
  • Maintain strict adherence to documentation, reporting, and recordkeeping requirements

Requirements

  • High school diploma or equivalent
  • United States Citizenship (as required for government contract compliance)
  • Valid driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
  • Minimum of three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
  • Minimum of three (3) years of experience in operations support, workforce management, scheduling, payroll administration, or related field
  • Work experience in successfully building and developing teams
  • Proficiency in Microsoft Office and workforce management systems (WinTeam preferred)
  • Strong analytical and problem-solving skills with attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Effective oral and written communication skills
  • Ability to handle sensitive information with discretion
  • Strong organizational and time management skills

Nice to have

  • Experience supporting federal government contracts or subcontractor programs
  • Familiarity with labor tracking, scheduling analytics, and variance reporting
  • Knowledge of security services or protective services operations
  • College degree in Business Administration, Criminal Justice, or related field

What we offer

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Eligibility for our retirement plans
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Federal Services Operations Support Specialist

8 matching positions

Operations Support Specialist

The Operations Support Specialist is responsible for accurately processing weekl...
Location
Location
United States
Salary
Salary:
45000.00 USD / Year
z5inventory.com Logo
Z5 Inventory
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate or Bachelor’s degree in Business, HR, or related field preferred
  • Minimum of 2 years experience in payroll processing and/or HR administration
  • Proficient in payroll systems/software (experience with Gusto, or similar payroll software is a plus)
  • Knowledge of HR processes and basic employment laws
  • Strong attention to detail, organizational skills, and ability to manage multiple tasks
  • Excellent verbal and written communication skills
  • Discretion and confidentiality with sensitive employee information
  • Strong proficiency in Microsoft Office Suite (especially Excel and Word)
  • Excellent interpersonal skills and customer service mindset
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment
Job Responsibility
Job Responsibility
  • Process and administer weekly and semi-monthly payroll for all employees, ensuring accuracy, compliance, and timely completion
  • Maintain payroll records, employee hours, salary adjustments, overtime, deductions, bonuses, reimbursable expenses, and other payroll-related activities
  • Ensure compliance with federal, state, and local payroll laws and regulations
  • Generate payroll reports and project costing summaries for management
  • Process employee reimbursements and manage related expense reports, ensuring accuracy and proper documentation
  • Assist in onboarding new employees, including coordinating orientation schedules, preparing new-hire paperwork, and ensuring new employees have the necessary resources
  • Maintain employee files, ensuring confidentiality and accuracy
  • Assist in tracking attendance, managing PTO requests, and processing leave documentation
  • Support the recruitment process by reviewing resumes, scheduling interviews, and providing administrative assistance
  • Respond to basic employee inquiries related to payroll, benefits, company policies, and procedures
  • Fulltime
Read More
Arrow Right
New

Payroll Operations Employee Services Specialist

We are looking for a detail-oriented Payroll Operations Employee Services Specia...
Location
Location
United States , Greenville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate degree or a comparable combination of education and relevant payroll experience
  • 3-5 years of experience processing multi-state payroll for a large employee population, ideally 5,000 or more employees
  • Working knowledge of the full payroll cycle, including data input, payroll processing, validations, and final output review
  • Ability to interpret and apply federal, state, and local payroll regulations with sound judgment and attention to detail
  • Strong analytical, organizational, and documentation skills, with the ability to identify discrepancies and resolve them effectively
  • Proven ability to handle confidential information appropriately while partnering effectively with HR, finance, and other business stakeholders
Job Responsibility
Job Responsibility
  • Coordinate daily payroll activities with internal teams and external service partners to help ensure accurate and timely payroll processing
  • Enter and maintain employee job, compensation, and personal data that does not flow automatically between HR and payroll systems
  • Review payroll reports before and after processing, investigate exceptions, and make corrections to resolve identified issues
  • Reconcile differences between source systems and payroll records to improve data accuracy and support reliable payroll results
  • Assist with garnishment administration and collaborate with service providers to address required actions and documentation
  • Respond to employee, manager, and business stakeholder inquiries related to pay, deductions, taxes, time entry, and personnel records
  • Manage service tickets through designated support platforms, follow through on open items, and close cases in a timely manner
  • Prepare and process off-cycle payments when needed to meet final pay requirements and other state-specific regulations
  • Maintain audit-ready records and follow internal control, privacy, and data security standards in all payroll-related work
  • Act as a payroll and timekeeping resource for cross-functional partners by providing guidance on systems, processes, and issue resolution
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Fiscal Support Specialist

We are seeking a detail-oriented Fiscal Support Specialist to join our Finance t...
Location
Location
United States , Odessa
Salary
Salary:
20.00 - 21.00 USD / Hour
mmcgrp.com Logo
MMC Group LP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED
  • Valid driver's license with proof of insurance and a good driving record
  • Strong Microsoft Office skills, including Excel and Word
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Outstanding customer service and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced office environment
Job Responsibility
Job Responsibility
  • Process employee data changes and bi-weekly payroll with a high degree of accuracy
  • Review payroll records for completeness and compliance
  • Prepare, compile, and analyze financial and operational reports for leadership
  • Maintain financial databases and records
  • Review contracts and documentation for compliance with organizational policies
  • Assist with budget tracking and fiscal record maintenance
  • Ensure compliance with applicable federal, state, and local regulations
  • Provide administrative support to the Fiscal Operations team
  • Perform additional duties as assigned
What we offer
What we offer
  • Competitive hourly pay
  • Monday through Friday office schedule
  • Gain valuable finance and payroll experience
  • Collaborative and professional work environment
  • Opportunity to build experience with a respected organization
  • Excellent addition to your accounting or finance career
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
  • Fulltime
Read More
Arrow Right

Operations Specialist

Location
Location
United States , Bonita Springs
Salary
Salary:
130000.00 USD / Year
rittenhousevillages.com Logo
Rittenhouse Village At Michigan City
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree is preferred
  • Business Administration, Hospitality or a Health-related field is ideal
  • Minimum of three years managerial experience preferably in the senior living, health care or hospitality industries
  • Previous management experience including hiring, coaching, performance management, daily operations supervision and budget oversight
  • Previous sales experience preferred
  • Demonstration of success in managing operating expenses
  • Administrator License/certification may be required per state requirements
Job Responsibility
Job Responsibility
  • Managing Vision and Purpose
  • Communicates a clear, Resident focused vision, based upon a resident centered model of care
  • Understands and models Discovery’s purpose, focus and mission in all aspects of the positions
  • Participates in planning and implementing the marketing and sales strategies as established by Regional marketing and management support
  • Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well maintains an awareness of competitor pricing, thereby maximizing top-line revenue growth and achieves appropriate market position
  • Ensures the community has an effective external business development strategy in place, is able to articulate results and adjust plan accordingly
  • Holds Sales Team Members accountable for success factors including a predetermined number of quality calls and tours
  • Establishes appropriate referral sources, resulting in move-ins from referrals
  • Daily Standup Meetings to include issues related to sales and occupancy
  • Scheduled tours, follow up and at risk
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurances
  • paid time off
  • paid holidays
  • 401(k) plan with company match
  • Employee Assistance Program
  • accident insurance policies
  • Fulltime
Read More
Arrow Right

National Account Support Specialist

The National Account Support Specialist provides overall support for client oper...
Location
Location
United States , Tampa
Salary
Salary:
44000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess a high school diploma or equivalent
  • Ability to obtain and maintain all necessary state or federal licensing requirements
  • Minimum of one (1) year of professional-level experience utilizing Microsoft Excel and/or Google Sheets
  • Ability to work independently or collaborate within a group to complete assigned tasks
  • Computer skills including Microsoft products (Word, Excel, PowerPoint), G-Suite Products (Sheets, Docs, Slides), JD Edwards, Windows
  • Well organized and able to manage multiple priorities on a daily basis
  • Self-motivated and ability to take initiative
  • Excellent oral and written communication skills
  • Attention to detail
  • Thoroughness, dependability, tact, and courtesy
Job Responsibility
Job Responsibility
  • Serve as a representative for Diversified Maintenance in all client communications (in-person meetings, calls and email)
  • Provide outstanding customer service to all customers, both internal and external
  • Manage/support day to day operations for assigned clients
  • Timely monitor and respond to general emails related to assigned responsibilities
  • Support the Client Relations Executive, assisting with client needs and managing client-specific SLAs and KPIs
  • Manage daily work orders
  • Partner with field operators to schedule/bill tag work
  • Maintain master billing files
  • create and communicate service quotes to assigned clients
  • Demonstrates independent decision-making capabilities regarding day-to-day operations
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Fulltime
Read More
Arrow Right

Operations Specialist

Location
Location
United States , Bonita Springs
Salary
Salary:
105000.00 - 120000.00 USD / Year
rittenhousevillages.com Logo
Rittenhouse Village At Michigan City
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree is preferred
  • Business Administration, Hospitality or a Health-related field is ideal
  • Minimum of 3+ years managerial experience preferably in the senior living, health care or hospitality industries
  • Previous management experience including hiring, coaching, performance management, daily operations supervision and budget oversight
  • Previous sales experience preferred
  • Demonstration of success in managing operating expenses
  • Administrator License/certification may be required per state requirements
Job Responsibility
Job Responsibility
  • Managing Vision and Purpose
  • Communicates a clear, Resident focused vision, based upon a resident centered model of care
  • Understands and models Discovery's purpose, focus and mission in all aspects of the positions
  • Participates in planning and implementing the marketing and sales strategies as established by Regional marketing and management support
  • Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well maintains an awareness of competitor pricing, thereby maximizing top-line revenue growth and achieves appropriate market position
  • Ensures the community has an effective external business development strategy in place, is able to articulate results and adjust plan accordingly
  • Holds Sales Team Members accountable for success factors including a predetermined number of quality calls and tours
  • Establishes appropriate referral sources, resulting in move-ins from referrals
  • Daily Standup Meetings to include issues related to sales and occupancy
  • Scheduled tours, follow up and at risk
What we offer
What we offer
  • comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays
  • outstanding 401(k) plan with company match
  • Employee Assistance Program
  • accident insurance policies
  • Fulltime
Read More
Arrow Right

National Account Support Specialist

The National Account Support Specialist provides overall support for client oper...
Location
Location
United States , Tampa
Salary
Salary:
44000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess a high school diploma or equivalent
  • Ability to obtain and maintain all necessary state or federal licensing requirements
  • Minimum of one (1) year of professional-level experience utilizing Microsoft Excel and/or Google Sheets
  • Ability to work independently or collaborate within a group to complete assigned tasks
  • Computer skills including Microsoft products (Word, Excel, PowerPoint), G-Suite Products (Sheets, Docs, Slides), JD Edwards, Windows
  • Well organized and able to manage multiple priorities on a daily basis
  • Self-motivated and ability to take initiative
  • Excellent oral and written communication skills
  • Attention to detail
  • Thoroughness, dependability, tact, and courtesy
Job Responsibility
Job Responsibility
  • Serve as a representative for Diversified Maintenance in all client communications (in-person meetings, calls and email)
  • Provide outstanding customer service to all customers, both internal and external
  • Manage/support day to day operations for assigned clients
  • Timely monitor and respond to general emails related to assigned responsibilities
  • Support the Client Relations Executive, assisting with client needs and managing client-specific SLAs (Service Level Agreement) and Key Performance Indicators (KPIs)
  • Manage daily work orders
  • Partner with field operators to schedule/bill tag work
  • Maintain master billing files
  • create and communicate service quotes to assigned clients
  • Demonstrates independent decision-making capabilities regarding day-to-day operations
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Fulltime
Read More
Arrow Right

Life safety Program Support Specialist 1

The Life safety Program Support Specialist provides essential operational and ad...
Location
Location
United States , Tysons
Salary
Salary:
Not provided
mcdean.com Logo
M.C. Dean, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma with 6+ years of experience
  • 4+ with an associate's degree
  • 0+ years of experience with a bachelor's degree
  • Proficiency with Microsoft Word, PowerPoint, Outlook, and working knowledge of Excel
  • Ability to learn and adapt to new software, platforms, and workflow tools
  • Comfortable using Microsoft Teams, Google Drive, and multi‑platform digital environments
  • Strong written and verbal communication skills
  • Ability to multitask, organize priorities, and work independently
  • Strong customer‑service orientation with the ability to remain calm under pressure
  • Experience with federal or DoD contracting environments is a plus
Job Responsibility
Job Responsibility
  • Serve as a primary member of the onsite Helpdesk Call Center, responding to phone calls, emails, and customer inquiries quickly and professionally
  • Create, update, and track work requests in the Computerized Maintenance Management System (CMMS)
  • Document interactions through trouble tickets, service orders, and operational notes
  • Coordinate service delivery by scheduling maintenance activities and dispatching resources
  • Provide timely follow‑up with customers regarding status updates and issue resolution
  • Provide flexible, short-notice coverage for Helpdesk/Scheduler duties when required
  • Support Program Management with meeting notes, report formatting, and document management within GSA’s Google Drive environment
  • Maintain the Training Tracker, including employee security credentials, certifications, permits, and travel documentation
  • Train new employees on company and site policies, administrative procedures, timekeeping, and system navigation
  • Manage office operations, including supply ordering, inventory control, and uniform issuance/stocking
  • Fulltime
Read More
Arrow Right